OXA error troubleshooting

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Guest

My computer continually crashes and I get a 0XA error message. I have
checked the RAM, the hard drive, erased recently added programs, repaired the
XP installation and nothing has solved the problem. Any suggestions???

Would a clean install of XP be likely to help???
 
BitesBack said:
My computer continually crashes and I get a 0XA error message. I have
checked the RAM, the hard drive, erased recently added programs, repaired
the
XP installation and nothing has solved the problem. Any suggestions???

Would a clean install of XP be likely to help???
Click to expand...

Do you mean you are getting a Blue Screen?

We'd need more details of the error message you are receiving before we can
give a proper answer.

If it's a software problem then a clean install of XP may solve the problem
until you reinstall the offending software (and as you will not know what it
is this is likely). If it's a hardware problem then reinstalling XP will
almost certainly achieve nothing at all. My advice is (as it almost always
is when somebody is talking about formatting/reinstalling Windows to fix a
problem) don't bother.

Ed Metcalfe.
 
Ed Metcalfe said:
Do you mean you are getting a Blue Screen?

We'd need more details of the error message you are receiving before we can
give a proper answer.

If it's a software problem then a clean install of XP may solve the problem
until you reinstall the offending software (and as you will not know what it
is this is likely). If it's a hardware problem then reinstalling XP will
almost certainly achieve nothing at all. My advice is (as it almost always
is when somebody is talking about formatting/reinstalling Windows to fix a
problem) don't bother.

Ed Metcalfe.


Yes, I get a blue screen.
Click to expand...

The entire error code is:

STOP: 0X0000000A (0X00000000, 0X00000002, 0X00000000, 0X80519F24)

If a clean install is not the answer are you suggesting that the situation
is essentailly hopeless?

Thanks
 
BitesBack said:
If a clean install is not the answer are you suggesting that the situation
is essentailly hopeless?

Thanks
Click to expand...

Not at all, only that a complete reinstallation of Windows is essentially
hopeless (at least most of the time). :-)

Unfortunately the IRQL_NOT_LESS_OR_EQUAL error can be caused by any number
of issues. The page Leonard has pointed you to will give you plenty to work
on. Searching for the string IRQL_NOT_LESS_OR_EQUAL in
support.microsoft.com will give plenty of advice as well.

Good luck!

Ed Metcalfe.
 
The entire error code is:

STOP: 0X0000000A (0X00000000, 0X00000002, 0X00000000, 0X80519F24)

If a clean install is not the answer are you suggesting that the situation
is essentailly hopeless?

Thanks
Click to expand...

Your error condition is being triggered by whichever device driver,
application program or Windows component (most likely a device driver)
is using memory address 0X80519F24.

The following procedure should help you to identify the culprit, if it
is a device driver:

*******
Identifying the cause of STOP errors using PSTAT & Excel

Many times when a STOP error occurs the information provided does not
specifically identify the application, device driver, or other
component file where the error occurred. However the 4 parameters
associated with the STOP (bugcheck) code will very often include one
that is the address where the error occurred. You first need to look
up the detailed information about the specific STOP code in order to
determine if the address is included and if so which of the 4
parameters has the address.

You can identify the meaning of each of the parameters for your
specific STOP code at:
http://msdn2.microsoft.com/en-us/library/ms789516.aspx

The second step in the procedure is to identify the addresses that
each active process is being loaded at. The PSTAT utility will
provide this information. On some systems the PSTAT utility may
already be present. Check this by opening a Command Prompt window
(Start - Run - CMD) and entering the following command:

PSTAT /?

If PSTAT is not on your computer you can download it free from
Microsoft. The download is called "Windows XP Service Pack 2 Support
Tools" and it is available from
http://www.microsoft.com/downloads/...76-9BB9-4126-9761-BA8011FABF38&displaylang=en
With PSTAT installed on your computer the next step is to open a
Command Prompt window again (Start - Run - CMD) and generate a report
with PSTAT. Because you need to copy part of the information from
this report (and only part) it is best to create the report as a text
file. In the Command Prompt window enter the following command:

PSTAT > C:\JUNK\PSTAT.TXT

You may change C:\JUNK\ to whatever drive and folder that you want to
save the report into.

Now open the saved file in Notepad. Start - Run - NOTEPAD
C:\JUNK\PSTAT.TXT

Scroll down the file, about 80% of the way to the end of the file and
you will find a head line:

ModuleName Load Addr Code Data Paged LinkDate

It is the information from this line to the end of the file that we
want to copy from this file and save as a separate file. Select the
block of text and copy it to the clipboard. Open a new notepad window
and paste the clipboard contents into it. Save this file under a
different name. I use PSTAT2.TXT and put it into the same C:\JUNK
folder.

Now launch Microsoft Excel and use File - Open to bring the PSTAT2.TXT
file into Excel. Excel will automatically parse the file into
columns. Once this is done use DATA - SORT to sort the entire
spreadsheet based on the value in Column B (Load Addr).

It is now a simple task to read down the addresses until you find the
highest value that is less than the address where the error occurred.
That module (name in column A) is the prime suspect for the cause of
your error.

********

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
I'm getting the blue screen error. It's because of oxe errors. Can't find
the drivers to delete them..help.
 
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