regroce said:
yes, ISP is what I meant (road runner). I don't know of ports having
changed; if they had, wouldn't that affect my sending, too? I've tested,
I
can still send emails from outlook, and they are received with the road
runner address...
Please specify:
" and they are received with the road
you mean logging onto website and reading :
NOT via Outlook, right ?
Also, do you have several accounts - and only ONE not working ? Or - all
4-5 -6 failing ?
If only one, can you setup a different one and see if ANY work ? ( to
determine account or Outlook/firewall etc)
Do you have AV software /firewall installed. Disable it - log off - and
logon - retry.
Same thing with AV /firewall disabled ?
Do you get any 'error message' ?
Did you check event log ?
Outlook / any email client SENDS on one port and RECEIVES on another.
Then if in secure mode uses different ports for each. I run into issues
with Comcast occasionally - it'll work fine for a month and then one day -
one or two of my accounts can't 'send/receive. I toggle port setting ( to
No SSL) then ok - until they 'do something' then I have to put it back to
secure port again. There is a default (port= 25 - send , 110 for
incoming) which apparently has worked for you until now, but they may
change to 'whatever they want'. (With my area's Comcast I've have had to
change port numbers a few times)
Go to online rr help and search for Outlook port setting.
http://help.rr.com/HMSLogic/one_click_fixes_index.aspx
Still issues ? - reply here and give as much detail as you can.