Outlook

[DTS]

Every time I open MS Outlook I get the following message:
"Unable to open your email folders. The file
C:\Documents and Settings\dts5h1\Local
Settings\Application Data\Microsoft\Outlook\Outlook2.pst
is not a personal folders file."
I can not use Outlook to check my email. How can I fix
this problem?

 

[William Tatum[MSFT]]

It sounds like you may have a corrupted .pst file. Please follow the article below to resolve your issue.

286162.KB.EN-US OL2002: You Cannot Open Default Mail Folders
http://support.microsoft.com/default.aspx?scid=KB;EN-US;286162
--------------------

Content-Class: urn:content-classes:message
From: "DTS" <[email protected]>
Sender: "DTS" <[email protected]>
Subject: Outlook
Date: Fri, 27 Feb 2004 19:28:50 -0800

Every time I open MS Outlook I get the following message:
"Unable to open your email folders. The file
C:\Documents and Settings\dts5h1\Local
Settings\Application Data\Microsoft\Outlook\Outlook2.pst
is not a personal folders file."
I can not use Outlook to check my email. How can I fix
this problem?

William R. Tatum III - MCSE, MCSA
Partner Technical Lead - Outlook/Office Setup
Microsoft Tecnnical Support
for Platforms and Business Applications