Outlook wont work!

[Guest]

I just bought a new computer that came with a trial version of MS Office 2003. Since I already have MS Office Pro XP, I uninstalled the trial versions and installed my CD. Everything works (Word, Excel, Powerpoint, Frontpage, etc..) except Outlook. When I start the program up it says "cannot load default email folders, would you like to open the default system folder instead?" (something to that effect). Outlook then opens My Computer. There's no calendar available, no email....basically it becomes a fancy windows explorer. I've tried uninstalling and reinstalling my copy several times to no avail.
Could someone please help? Thanks!

 

[neo [mvp outlook]]

Did you try using the mail applet in the control panel to setup a profile?

--
Neo [MVP Outlook]
Due to recent events in spam and malicious programs, all e-mails sent to
this account will be deleted w/out reading.

I just bought a new computer that came with a trial version of MS Office

2003. Since I already have MS Office Pro XP, I uninstalled the trial
versions and installed my CD. Everything works (Word, Excel, Powerpoint,
Frontpage, etc..) except Outlook. When I start the program up it says
"cannot load default email folders, would you like to open the default
system folder instead?" (something to that effect). Outlook then opens My
Computer. There's no calendar available, no email....basically it becomes a
fancy windows explorer. I've tried uninstalling and reinstalling my copy
several times to no avail.

 

[Don S.]

Does this apply to my problem as well?

I purchased an new PC for my wife -- and HP a200N with a 2.4 GHz Celeron and
Windows XP home edition. Great machine.

I since installed Office 2000 -- and all applications work just fine --
Word, Excel, etc. except OUTLOOK does not -- I use Outlook to synch our
Palm Pilots, address books, etc.. I use Outlook Express for email -- which
shares the phone book with Outlook and has been great on my ME machine.


When I try to start Outlook it starts and gives me the "window" with Outlook
2000 but then I get a "pop-up" which states:

"Personal Folder" -- The information service has not been configured.
Select an existing file to configure, or type the name of a new file to
create.

If I click and continue and try to create a Personal Folder -- which I have
done many times, I just get into a circular loop with no results. It tells
me to create a folder, and when I create one it tells me to configure it.
Etc. or that I had already created one.

Did you try using the mail applet in the control panel to setup a profile?

--
Neo [MVP Outlook]
Due to recent events in spam and malicious programs, all e-mails sent to
this account will be deleted w/out reading.

I just bought a new computer that came with a trial version of MS Office

2003. Since I already have MS Office Pro XP, I uninstalled the trial
versions and installed my CD. Everything works (Word, Excel, Powerpoint,
Frontpage, etc..) except Outlook. When I start the program up it says
"cannot load default email folders, would you like to open the default
system folder instead?" (something to that effect). Outlook then opens My
Computer. There's no calendar available, no email....basically it becomes a
fancy windows explorer. I've tried uninstalling and reinstalling my copy
several times to no avail.

Could someone please help? Thanks!

 

[neo [mvp outlook]]

It could. The problem you might run into is that Outlook 2000 can be
installed in one of 3 modes. These 3 modes are No E-mail, Internet Mail
Only, and Corporate Workgroup. You would need Outlook in
Corporate/Workgroup mode since your palm software might not be compatible
with the other 2 modes and causing the random error.

If you can get Outlook up and running, select Help | About Microsoft to see
what mode it is in. (It will be the 2 or 3 line from the top.)

--
Neo [MVP Outlook]
Due to recent events in spam and malicious programs, all e-mails sent to
this account will be deleted w/out reading.

Does this apply to my problem as well?

I purchased an new PC for my wife -- and HP a200N with a 2.4 GHz Celeron and
Windows XP home edition. Great machine.

I since installed Office 2000 -- and all applications work just fine --
Word, Excel, etc. except OUTLOOK does not -- I use Outlook to synch our
Palm Pilots, address books, etc.. I use Outlook Express for email -- which
shares the phone book with Outlook and has been great on my ME machine.


When I try to start Outlook it starts and gives me the "window" with Outlook
2000 but then I get a "pop-up" which states:

"Personal Folder" -- The information service has not been configured.
Select an existing file to configure, or type the name of a new file to
create.

If I click and continue and try to create a Personal Folder -- which I have
done many times, I just get into a circular loop with no results. It tells
me to create a folder, and when I create one it tells me to configure it.
Etc. or that I had already created one.

Did you try using the mail applet in the control panel to setup a profile?

--
Neo [MVP Outlook]
Due to recent events in spam and malicious programs, all e-mails sent to
this account will be deleted w/out reading.

I just bought a new computer that came with a trial version of MS

Office
2003. Since I already have MS Office Pro XP, I uninstalled the trial
versions and installed my CD. Everything works (Word, Excel, Powerpoint,
Frontpage, etc..) except Outlook. When I start the program up it says
"cannot load default email folders, would you like to open the default
system folder instead?" (something to that effect). Outlook then opens My
Computer. There's no calendar available, no email....basically it

becomes

a
fancy windows explorer. I've tried uninstalling and reinstalling my copy
several times to no avail.

 

[Don S.]

Hi
Thanks for the reply --- but I cannot get Outlook to run at all -- it just
opens and here comes the pop up and tell me that it has not been configured
.... and no matter what I do next, not joy!!
Any suggestions?

Thanks
Don

 

[neo [mvp outlook]]

if you start the mail applet in the control panel, how many tabs do you get
and what are they labeled?

--
Neo [MVP Outlook]
Due to recent events in spam and malicious programs, all e-mails sent to
this account will be deleted w/out reading.

 

[Don S.]

Hi

I get one tab in the mail applet under Control panel: www.Hotmail.com --
Mail -- Local area network. (this is on the PC which cannot get Outlook)

Note that on my PC -- where Outlook works, I have NO Connections.

We use Hotmail for email -- and the two PCs are networked.

Thanks

Don

if you start the mail applet in the control panel, how many tabs do you get
and what are they labeled?

--
Neo [MVP Outlook]
Due to recent events in spam and malicious programs, all e-mails sent to
this account will be deleted w/out reading.

Hi
Thanks for the reply --- but I cannot get Outlook to run at all -- it just
opens and here comes the pop up and tell me that it has not been configured
... and no matter what I do next, not joy!!
Any suggestions?

Thanks
Don
to
see