Outlook vs. Office 2007 Beta Failure

G

Guest

I had a failed 2007 Beta installation from which I eventually recovered for
the most part.

I am back to using Office 2003 and everything works as expected. The only
exception is that within Outlook I am unable to open individual contacts. I
can, though, delete data from a contact with the exception of a contact's
email address.

Can anyone help me restore the functionality of my Outlook contacts?
 
M

Milly Staples [MVP - Outlook]

Try a new mail profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Capn asked:

| I had a failed 2007 Beta installation from which I eventually
| recovered for the most part.
|
| I am back to using Office 2003 and everything works as expected. The
| only exception is that within Outlook I am unable to open individual
| contacts. I can, though, delete data from a contact with the
| exception of a contact's email address.
|
| Can anyone help me restore the functionality of my Outlook contacts?
 
S

Sue Mosher [MVP-Outlook]

What happens when you try to open a contact? If you can delete data, doesn't that mean you can open the item to see the data to delete?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
G

Guest

When I set up a new profile, do I need to add a new directory or address book
or change any existing directories or address books?

I notice they are choices that come up when I begin to create a new mail
profile.
 
G

Guest

I can see the data in a contact, and I can delete -- without opening the
contact -- such information as an address or telephone number. If I try to
open the contact, though, Outlook shuts down, sends an error message and then
reboots.
 

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