Outlook vertical scrollbar slider - no smooth scrolling

[David A]

I have Outlook 2002 on Windows XP. When I move the vertical scrollbar
slider in
Contacts, Journal and Tasks, the entries don't move until I release the

mouse button, then they jump to the final position. Is there a way to
activate smooth scrolling?


The slider sort of works in the e-mail Inbox - it does smooth scrolling

but only on the second try.


I seem to remember there was a registry fix for this problem in Word
some years ago and wonder if there is one for Outlook. Any help will
be appreciated.

 

[Diane Poremsky [MVP]]

There is not a registry fix. What kind of a mouse do you have? Some mouse
software has an adjustment. Also, if you use the wheel to scroll instead of
the slider it should scroll correctly with MS drivers.

 

[David A]

Thanks for the reply. I have a Logitech optical mouse with a wheel.
In Mouse Properties it says it is a Microsoft PS/2 mouse. The wheel
works in all programs, and I can get smooth scrolling using the slider
in Word and Internet Explorer - it's just Outlook that seems to have
the problem.

There is not a registry fix. What kind of a mouse do you have? Some mouse
software has an adjustment. Also, if you use the wheel to scroll instead of
the slider it should scroll correctly with MS drivers.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

I have Outlook 2002 on Windows XP. When I move the vertical scrollbar
slider in
Contacts, Journal and Tasks, the entries don't move until I release the

mouse button, then they jump to the final position. Is there a way to
activate smooth scrolling?


The slider sort of works in the e-mail Inbox - it does smooth scrolling

but only on the second try.


I seem to remember there was a registry fix for this problem in Word
some years ago and wonder if there is one for Outlook. Any help will
be appreciated.

 

[Diane Poremsky [MVP]]

Are you using the Logitech drivers? If so, do the new Logitech mice have the
option for office 97 scrolling in the software? if so, see if that makes a
difference.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Thanks for the reply. I have a Logitech optical mouse with a wheel.
In Mouse Properties it says it is a Microsoft PS/2 mouse. The wheel
works in all programs, and I can get smooth scrolling using the slider
in Word and Internet Explorer - it's just Outlook that seems to have
the problem.

There is not a registry fix. What kind of a mouse do you have? Some mouse
software has an adjustment. Also, if you use the wheel to scroll instead
of
the slider it should scroll correctly with MS drivers.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

I have Outlook 2002 on Windows XP. When I move the vertical scrollbar
slider in
Contacts, Journal and Tasks, the entries don't move until I release the

mouse button, then they jump to the final position. Is there a way to
activate smooth scrolling?


The slider sort of works in the e-mail Inbox - it does smooth scrolling

but only on the second try.


I seem to remember there was a registry fix for this problem in Word
some years ago and wonder if there is one for Outlook. Any help will
be appreciated.

 

[gnkieffer]

solution

this post has almost three years but it's never too late for a fix

I'm currently experiencing the same issue with Outlook 2007, Dell mouse, Lenovo PC and default Windows XP mouse drivers.

To make the scrollbar work correctly, I hold down the "page down" button on the keyboard until the contact list reaches the end. After that the contact list will again "stick" to the scrollbar while dragging it up and down.

It's not a real fix but it probably shows that the issue is Outlook related :-/