Outlook stops responding

  • Thread starter Thread starter Sean
  • Start date Start date
S

Sean

Outlook stops responding every time one of our users tries
to access a Word doc via a link in an e-mail. She can
browse to the Word doc and open it without any problem.
The same link works for others. Any ideas?

Thanks,
Sean
 
What version of Outlook and how are the files sent? What is the message
format?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Sean <[email protected]> asked:

| Outlook stops responding every time one of our users tries
| to access a Word doc via a link in an e-mail. She can
| browse to the Word doc and open it without any problem.
| The same link works for others. Any ideas?
|
| Thanks,
| Sean
 
Outlook 2000 SP3. The e-mails contain a link (i.e.
\\machine_name\path\filename.doc) and the format is
usually rich text. Let me know if you have any other
questions.

Thanks,
Sean
 
Back
Top