Outlook offline error

[Guest]

Dear,
When a user opens Outlook 2003 offline, he receives following message/pop-up :
Distance to the Store too large.
The same happens with an admin account and his Outlook profile. Restore of
Office Suite already performed but it did not help.
Thank you very much in advance,
Pierre-Henri Monmart

 

[Roady [MVP]]

For what mail account type?

 

[Guest]

Dear,
It is an account on a Microsoft Exchange Server 2003.
Regards.

 

[Roady [MVP]]

Is this account configured to use Cached Exchange Mode?

"Distance to the Store too large."
Did you translate this from another language? It is not an error that
Outlook would give.

 

[Guest]

The Cached Exchange Mode for this account is on.

The message is in English, no translation made. The title of the frame is
"Outlook".

 

[Guest]

Hello Roady,
There is apparently no solution for this... We will provide a laptop newly
installed to the user.
Thank you very much for your help.
Pierre-Henri

 

[Roady [MVP]]

Interesting, I would try it with a new mail profile first though. See;
http://www.howto-outlook.com/faq/newprofile.htm

You could also try and see if you get the same behavior in Outlook Safe
Mode;
Start-> Run; outlook.exe /safe