Outlook Not Responding when Fax received


G

Guest

For some of my users, Outlook goes to the Not Responding state as soon as a
fax is received in the users Inbox. This is not an issue related to the
users mailbox because I deleted\recreated the mailbox and the problem
persists. It is not affecting all users who fax through Outlook, only a few.
Is there any reason why Outlook would lock up? I am stuck and cant seem to
pinpoint the problem.
Thanks!
 
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R

Russ Valentine [MVP-Outlook]

Never heard of it.
Of course you never mentioned what fax software you are using or how faxes
are being routed to Outlook. I'd start there.
 

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