Outlook not responding on startup

[Guest]

Everyday when starting outlook it hangs and when checking task mgr it shows
not responding. I have to end task. I then start it again and it prompts to
start in safe mode and I select Yes but it never loads. I end the
outlook.exe process and then launch again and it prompts to run detect and
repair. It then takes about 5-10 min to go throught the routine and then I
can open outlook without any problems. I have run scanpst several times and
it has identified errors which it corrected but this still happens everyday.
I have uninstall and re-installed and tried everything else I can think of
and its driving me crazy not to mention its a huge waste of time.

Does anyone know how to resolve this once and for all?

Thanks, Richard

 

[Guest]

I'm having the exact same problem. It occurred after our Exchange server was
hacked. I read one solution was to recreate the mail profile, but that
didn't work for me. I'd like some direction on this problem too.

 

[Brian Tillman]

Everyday when starting outlook it hangs and when checking task mgr it
shows not responding. I have to end task. I then start it again and
it prompts to start in safe mode and I select Yes but it never loads.

First try locating and renaming or deleting the outcmd.dat file. It's in
%AppData%\Microsoft\Outlook, which is a hidden folder. You didn't state
your Outlook version, but if it's 2002/2003, you could also try disabling IM
integration at the bottom of Tools>Options>Other.

 

[Guest]

Thanks Brian, I did that a couple of days ago and so far it seems to have
corrected the issue. I have been able to startup my laptop the last 3 days
and launch Outlook 2003 w/out any problems. Thanks again!!

 

[Guest]

Sorry, i renamed outcmd.dat to outcmd.old then start outlook2002, asking to
run detetc and repair. But still can not oprn outlook2002 in safe mode. It's
not responding. I even can not open Outlook normally or in safe mode, how to
disabling IM integration at the bottom of Tools>Options>Other? Please help.
Thanks