Outlook Not Configured to RELAY messages

[Guest]

I can't find any checkmark in my Outlook (2K3) mail set-up that says RELAY or
something like that. Where's it hiding?

Thanks for your time!

 

[Hal Hostetler [MVP S/U]]

To my knowledge, there is no such checkbox. What are you trying to
accomplish?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Thanks for looking into this, Hal.
Here's the scenario; (First, I make sure Outlook is running but minimized.)
I'm at a business' website and I click on the link in the "Contact Us" area
on their site. (I guess this would make it a relay, eh?) A new mail window
from Outlook pops up. (It's the default mail program) Right after (& I do
mean RIGHT after) I press the "Send" button, I get the error message
reported in my first cry for help. It's worked before, but not since last
reformat completed 2 weeks ago. Regular scenario for email works as it should.
Other info: Xp SP2, I've not gotten the SP1 for Office 2K3 yet. Panda
Anti-virus and Firewall are current with latest virus definitions and program
updates.
Thanks again for your time. I hope you can give me a clue as to what to do -
short of reformatting - again...

 

[Guest]

Oh here's a new wrinkle, Hal; I can't send a regular email. I called my isp's
tech support and they figured out it might be firewall related but they don't
have the go-by's for all the different firewall programs. Anyway, for testing
purposes, I dropped to the command prompt and telnetted to my smtp service.
That workd fine. For S&G, I also tried pinging my isp. That worked fine too.
Outlook was entered to SP2 Firewall exceptions, and it was already in Panda
authorized list for access. I rebooted and tried to resend the email. I got
the now familiar "not configured to relay" error msg.

Do I need to reformat my hard drive?

 

[Hal Hostetler [MVP S/U]]

I don't know, could you post the whole error message, please? I need to
know if its coming from Outlook or your ISP's SMTP server and the whole
error message should show this

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Here it is - modified to protect identities.

Your message did not reach some or all of the intended recipients.

Subject: Email test + (2nd Try)
Sent: 4/1/2005 2:32 PM

The following recipient(s) could not be reached:

'Ellen D ' on 4/1/2005 2:32 PM
501 5.7.1 This system is not configured to relay mail from
<[email protected]> to <[email protected]> for 24.155.168.75

I can't tell by reading this whether it's Outlook or my ISP...

 

[Hal Hostetler [MVP S/U]]

That error message is coming from the SMTP server at either your ISP
(isprovider) or the recipient's ISP (othrprovidr) and is most likely the
result of Anti-Spam measures either or both of them have setup. See if this
page helps:

http://office.microsoft.com/en-us/assistance/HA011128331033.aspx
Troubleshoot 550, 553, and relay-prohibited errors

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com