Outlook missing "More Settings" button

  • Thread starter Thread starter Perch_44
  • Start date Start date
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Perch_44

I have a user that has admin rights on the laptop. it is windows xp, and
Outlook 2003.

when you go Tools - Email Accounts, select the account, click the "change"
button...

there should be a "more settings" button. that button does not exist on her
pc. and she has local admin rights on the pc.

i've reinstalled office, i've done the button restore option, I also logged
in as myself on the pc and loaded up outlook - still no button. i'm hoping i
don't have to reimage this PC.

Any ideas?
 
I have a user that has admin rights on the laptop. it is windows xp, and
Outlook 2003.

when you go Tools - Email Accounts, select the account, click the "change"
button...

there should be a "more settings" button. that button does not exist on
her
pc. and she has local admin rights on the pc.
Click to expand...

What type of account? Have you tried a new mail profile? Uninstalling and
reinstalling is not likely to fix this type of problem.
 
I have the same issue with the 'more settings' button missing. my users are
on a TS and should have no different settings than others.

can you offer a suggestion. (office 2003, ex2007)
thanks
marni
 
I have the same issue with the 'more settings' button missing. my users
are
on a TS and should have no different settings than others.
Click to expand...

You should anser the same question: what type of account?
 
perhaps you should be more specific as i'm not sure how many different types
of email accounts you can have with an exchange server.. for what i can
tell there is only 1 way to setup a user email account in outlook when
manageed on an exchange server.
marni
 
perhaps you should be more specific as i'm not sure how many different
types
of email accounts you can have with an exchange server.. for what i can
tell there is only 1 way to setup a user email account in outlook when
manageed on an exchange server.
Click to expand...

"Exchange" is the answer, then. I overlooked your inclusion of "ex2007".
Sorry. Are you the Exchange admin? If not, perhaps that has been disabled
with a policy.
 
I am the admin. my users are on TS and this one user is the only one that
does not have the 'more settings' button. i can open his mail via my TS
session and the button is available. there must be something within this one
users profile, a reg settings or something like that.

thoughts?
 
I am the admin. my users are on TS and this one user is the only one that
does not have the 'more settings' button. i can open his mail via my TS
session and the button is available. there must be something within this
one
users profile, a reg settings or something like that.
Click to expand...

Perhaps the folks in microsoft.public.exchange.admins would know. I
apologize, but I don't.
 
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