Outlook keeps locking up

[Jordan D.]

I am using Outlook XP and it keeps locking up. It will
open the "Today" screen but as soon as I go into my inbox
and click on an email with an attachment it locks up. I
have all of the latest updates downloaded and the only way
I can get Outlook to run again is to use "Detect &
Repair". I have to do this almost twice daily to check my
mail! Sometimes it will work fine for a couple times and
it will open the attachments with no problems. But when
it doesn't, it won't even display the preview message. It
locks up the program totally! I have completely
uninstalled office and re-installed it but it doesn't
help. I have also reinstalled from the disc and it
doesn't help. Does anyone have any ideas what is
happening?? Thanks!

 

[Guest]

If you have an offline folder enabled, close the Outlook
then remove the *.ost file. As you start Outlook again,
*.ost file should be automatically created.

 

[Jordan D.]

Where do I find the *.ost file?

Thanks

-----Original Message-----
If you have an offline folder enabled, close the Outlook
then remove the *.ost file. As you start Outlook again,
*.ost file should be automatically created.

.

 

[Brian Tillman]

Where do I find the *.ost file?

Usually in C:\Documents and Settings\{user}\Local Settings\Application
datra\Microsft\Outlook
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.

 

[Jordan D.]

I've tried these reccomendations but I am still not having
any luck! Any ideas?

Thanks

 

[tpapay]

I'm having EXACTLY the problem!!
Any solution???
Thank-you

 

[tpapay]

Finally called MS Support and the solution is to create a
new Outlook account in Start>Control_Panel>Mail

and then when Outlook is started and loads this new
account, use File >Import/Export to import the outlook
database file that is locking up.

Everything is fine now and support says a virus can cause
this by corrupting the dB.

 

[Down Home]

Do you have any AntiVirus or Junkmail programs running?