Outlook is Creating Duplicate Contacts with Edits

[Jose Escalante]

Everytime I made a modification to a contact, outlook seems to duplicate the
entry. What's strange is that the duplicate contact does not appear on my
hotmail live account and only in outlook. I'm afraid to delete one of them
since it may delete the one in hotmail live.

Is anyone having similar problems?
Jose

 

[Brian Tillman [MVP - Outlook]]

Everytime I made a modification to a contact, outlook seems to duplicate the
entry. What's strange is that the duplicate contact does not appear on my
hotmail live account and only in outlook. I'm afraid to delete one of them
since it may delete the one in hotmail live.

Are we to assume these are changes made in the contacts folder that's part of
the Windows Live folder set? After changing the contact, did you run a
send/receive cycle?

 

[Jose Escalante]

Brian,

Yes they are part of the contact folder. I'm not sure what's a send/receive
cycle.

Jose

 

[Brian Tillman [MVP - Outlook]]

Yes they are part of the contact folder. I'm not sure what's a send/receive
cycle.

I mean click Send/Receive or allow Outlook to perform an automatic
send/receive. It is the send/receive process that performs the sync.

 

[Jose Escalante]

Yes it has cycled many times. I decided to open every contact and resave
them. Most have created a duplicate.

After syncing with hotmail, some (not all) of the duplicated contacts have
also updated in hotmail. So, some have duplicated. Of the duplicate some have
uploaded as duplicates to hotmail.

Jose

 

[Brian Tillman [MVP - Outlook]]

Yes it has cycled many times. I decided to open every contact and resave
them. Most have created a duplicate.

Perhaps you should contact the Outlook Connector support people.
https://support.microsoft.com/oas/default.aspx?&ln=en-us&c1=505&gprid=6998&&st=1