Outlook hangs when responding if MS Word as editor

[gil]

Hi All,

In the last couple of weeks I've not been able to use MS Word as editor for
email responses as it is causing Outlook to hang. This happens at my office
too. Thoughts?

tia,
Gil

 

[gil]

More specifically, it is seeking MS Word 2003, which is the version I use,
but Outlook cannot seem to find it. Word and Outlook seem to be working
fine otherwise. And it seems Outlook uses MS Word fine when directly
originating an email from my computer, ... just not when *responding" to an
email that has arrived.

?? Any ideas? Perhaps I should re-install Outlook, ... but it seems to be
happening at the office too. And perhaps I'll try responding when I do not
have attached dot templates active.

Gil

 

[Milly Staples [MVP - Outlook]]

Have you tried a Detect and Repair? Is Office up to date with patches and
such?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, gil asked:

| More specifically, it is seeking MS Word 2003, which is the version I
| use, but Outlook cannot seem to find it. Word and Outlook seem to be
| working fine otherwise. And it seems Outlook uses MS Word fine when
| directly originating an email from my computer, ... just not when
| *responding" to an email that has arrived.
|
| ?? Any ideas? Perhaps I should re-install Outlook, ... but it seems
| to be happening at the office too. And perhaps I'll try responding
| when I do not have attached dot templates active.
|
| Gil
|
| || Hi All,
||
|| In the last couple of weeks I've not been able to use MS Word as
|| editor for email responses as it is causing Outlook to hang. This
|| happens at my office too. Thoughts?
||
|| tia,
|| Gil

 

[gil]

I shall try Detect & Repair. Thanks for the suggestion. Yes, service packs
etc are up to date.
gil

"Milly Staples [MVP - Outlook]"