Outlook hangs when attempting to delete email

[Guest]

When I attempt to delete email, either one at a time or many at a time, and request that I be warned before permanently deleting items Outlook 2002 hangs. When I don't request notification, Outlook deletes fine and doesn't hang.

I have reinstalled Office XP and reinstalled all of the fixes. I recently changed from the classic Windows view to the XP view.

When I go to the task manager and stop the Outlook that way, I get a message that states that the program is waiting for a response from me. I would happily respond, but the message box that warns me that I am about to permanently delete the emails never appears. When I reboot, the problem goes away, but only the first time I delete email and answer ok to the warning. Then the problem returns.

Can anyone offer a solution?

I am using XP Pro and Office XP. Could this be an Office problem? The other programs seem to work fine.

The source of the email doesn't make any difference. The error occurs when I attempt to delete emails I received through my Earthlink account or my IMail account.

Thanks.

 

[charlene]

Anxiously awaiting for any reply. I am experiencing the
same problem.

-----Original Message-----
When I attempt to delete email, either one at a time or

many at a time, and request that I be warned before
permanently deleting items Outlook 2002 hangs. When I
don't request notification, Outlook deletes fine and
doesn't hang.

I have reinstalled Office XP and reinstalled all of the

fixes. I recently changed from the classic Windows view
to the XP view.

When I go to the task manager and stop the Outlook that

way, I get a message that states that the program is
waiting for a response from me. I would happily respond,
but the message box that warns me that I am about to
permanently delete the emails never appears. When I
reboot, the problem goes away, but only the first time I
delete email and answer ok to the warning. Then the
problem returns.

Can anyone offer a solution?

I am using XP Pro and Office XP. Could this be an

Office problem? The other programs seem to work fine.

The source of the email doesn't make any difference.

The error occurs when I attempt to delete emails I
received through my Earthlink account or my IMail account.

 

[Bonnie R]

Maybe this is related, perhaps not:
I had a problem yesterday where I was deleting email from Outlook
Express and my computer rebooted itself. This happened twice. When I
got back up, there was a message from XP telling me that my computer
had recovered from a serious error and to send the error report to
Microsoft. I did this. Then, lo and behohld, I got a message back that
said that the error was probably related to the Intel Graphics Driver
(or something like that) and that a fix was available at the Microsoft
Windows Update webpage. I went there, was directed to "Scan for
Updates" and to look under the resulting "Drivers" section for the
Intel Graphics driver update. I did do all these things, installed the
updated driver, and it solved the problem. I was quite impressed, in
spite of myself!
Worth a try, anyway!
Bonnie