Outlook Express

[Guest]

I cannot receive or send emails. I get the following message. Outlook express
could not be started. The application was unable to create the internet
account manager. Your comptuter mat be out of memory or your disk is
full,(ox800ccd01). The program has performed an illegal operation. MSOE.dll
could not be initilized.

M Bell-Moore

 

[Bruce Hagen]

Try this first. Post to the Outlook Express newsgroup instead of the
Internet Explorer newsgroup if this does not help.

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder. You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden files
in Win2K, WinXP and Win2K3.

If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx. You should now get into OE. Try importing the messages from the
folder you moved the DBX files to. If you can't, you can use this tool to
extract the messages:

DBXtract (free):
http://www.oehelp.com/DBXtract/

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a folder
in an open instance of OE

 

[PA Bear]

Start here: http://www.insideoe.com/problems/errors.htm#crash
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Inside Outlook Express
http://www.insideoe.com