outlook express problem

[katie]

Can anyone help me with this problem that I have just started to get.I can
open outlook express and everything is working except when I go into my
deleted box it seems to freeze.I have 28 messages there which I am trying to
delete but nothing seems to happen. I have to go into Windows task manager
then it says deleted box is not responding.
I then have to come out of outlook express then restart it.
Thank-you for any help on this.

Kathy

 

[Carey Frisch [MVP]]

Open Outlook Express and from the Toolbar select:
File > Folder > Compact all folders. Afterward,
try deleting the messages again.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| Can anyone help me with this problem that I have just started to get.I can
| open outlook express and everything is working except when I go into my
| deleted box it seems to freeze.I have 28 messages there which I am trying to
| delete but nothing seems to happen. I have to go into Windows task manager
| then it says deleted box is not responding.
| I then have to come out of outlook express then restart it.
| Thank-you for any help on this.
|
| Kathy

 

[Frank Saunders, MS-MVP OE]

Can anyone help me with this problem that I have just started to
get.I can open outlook express and everything is working except when
I go into my deleted box it seems to freeze.I have 28 messages there
which I am trying to delete but nothing seems to happen. I have to go
into Windows task manager then it says deleted box is not responding.
I then have to come out of outlook express then restart it.
Thank-you for any help on this.

Kathy

Deleted Items is probably corrupt.
In OE go to Tools | Options | Maintenance | Store Folder and write down
where OE is storing it's data.
Close OE.
Open Windows Explorer.
Click Tools | Folder Options | View | Show hidden files and folders.
Navigate to OE's store folder.
Move (not copy) Deleted Items.dbx to an empty Windows folder.
Get DBXtract or DBXpress (www.oehelp.com) and use it to extract the messages
from Deleted Items.dbx
Open OE. There will be a new, empty Deleted Items.
Drag the extracted messages from the Windows folder back to a folder in OE's
Folder List.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[katie]

Thank-you I have now solved the problem. It was so easy once you both told
me what to do..

Thank-you again for your help.

Kathy