Outlook express logon

[Guest]

When opening Outlook express I now get the logon dialogue box appear and
despite entering the correct user name / password am unable to open the
program in the normal manner.
I have been in contact with my ISP provider who has eliminated any problems
their end with my account.
The only way I can overcome the problem (temporarily) is to open the
'internet accounts' box in Outlook express and delete then recreate a new
account.
This then works fine until such time as I shut the PC down and reboot when
the problem reappears and I have to repeat the process.
I have the 'remember password' option checked and have already attempted a
system restore to a previous date without success.
I have also attempet to remove and re-install the program by deselecting in
the Windows components box.
Any help or advice on eliminating the problem would therefore be much
appreciated.

Rob.

 

[Thorsten Matzner]

When opening Outlook express I now get the logon dialogue box appear and
despite entering the correct user name / password am unable to open the
program in the normal manner.

If you do not get further help from here, post this to
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

 

[Gerry Cornell]

Try your password again. Make sure the CAPS lock is off.


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Hope this helps.

Gerry
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[Ron Sommer]

Create a new Identity in OE.
If it works, import the messages from the old Identity, then delete it.