Outlook Express-identities

[Billie]

I have installed Norton Internet Security last night.
Today, I can't switch identities on Outlook Express.
Is this a setting in the firewall setting I missed??
Or is this a problem with Outlook Express???
Thanks!!

 

[PA Bear]

Q330994/April-03 and Q837009/Apr-04 Cumulative Patches for Outlook Express
(which you prolly have installed) contain a bug causing the problem you and
many others are having. Until this bug is addressed by the OE Team, we're
advised to always leave an Identity via File>Exit and Logoff Identity and
not use File>Switch Identities.

Others have found the Force Identity Logon, which essentially does the same
thing, works for them: http://insideoe.tomsterdam.com/tips/forceid.htm.

If one of your Identities is the default 'Main Identity', which is much more
prone to such problems, you could try replacing it with a new Named Identity
(File>Identities>Add new identity) in hopes of finding more reliability.
Import messages from the old Identity before deleting it
(File>Identities>Manage Identities).
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

Protect Your PC
http://www.microsoft.com/security/protect

 

[Peter Hutchison]

I have installed Norton Internet Security last night.
Today, I can't switch identities on Outlook Express.
Is this a setting in the firewall setting I missed??
Or is this a problem with Outlook Express???
Thanks!!

A firewall will not affect programs on your computer only
access to internet facilities. It sounds like an OE program.
What happens when you try to switch identity?

 

[Peter Hutchison]

I have installed Norton Internet Security last night.
Today, I can't switch identities on Outlook Express.
Is this a setting in the firewall setting I missed??
Or is this a problem with Outlook Express???
Thanks!!

Nothing to do with a firewall. Its OE.
But unless you give more details, i can only give wild guesses why you
can't switch identities...

Peter Hutchison