Outlook Express Help Please

[sharpie]

I have an email in my inbox that will no go away, I can't click on it or
everything freezes, I've tried deleting it but no luck.

Can someone help me, I want this email gone.


Thanks,
Sharpie

 

[Gordon]

sharpie wrote:
|| I have an email in my inbox that will no go away, I can't click on
|| it or everything freezes, I've tried deleting it but no luck.
||
|| Can someone help me, I want this email gone.
||
||
|| Thanks,
|| Sharpie


For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number. Good luck!

 

[Bruce Hagen]

File>Work Offline & View>Layout - Uncheck the Preview Pane.
See if you can delete it now. If not:

Create a local folder and move all messages you wish to save
form the Inbox to the new folder. Then:

Tools>Options>Maintenance>Store folder will reveal the
location of your Outlook Express files. Press the Tab key to
highlight the folder location, then Ctrl+C. Close OE, then
Start>Run>Ctrl+V will put the location in the box - Click OK
and you'll see the OE files. Otherwise, write the location
down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in Explorer,
you must
enable Show Hidden Files and Folders under Start>Control
Panel>Folder Options>View.

With OE closed, find the DBX file for the folder in
question {Inbox.dbx} and delete it. A new one will be
created automatically when you open OE and any mail
not moved, including the problem message, will be gone.

Do not archive mail in default OE folders. They will
eventually
become corrupted. Create your own user defined
folders for storing mail and move your mail to them.
Empty Deleted Items folder regularly.
Keep user created folders under 100MB, and Default
folders as empty as is feasible.

After you are done, follow up by compacting your folders
manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File>Work Offline (or double click
Working Online in the Status Bar).
File>Folder>Compact all folders. Don't touch anything until
the compacting is completed.

In Tools>Options>Maintenance: Uncheck Compact messages
in background and leave it unchecked. {N/A if running
XP/SP2}.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

 

[Guest]

TRY THIS:
Open windows Explorer. Then cursor down to C:\documents and Settings\(then I
suspect your name or ?)\local settings\application data\Identities\Outlook
Express.

On the right side of the split screen you will see INBOX.DBX. Right Click on
it and delete it. (Don't worry, it will re-appear when you get back on your
Outlook Express screen). Now go back to Outlook Express and you will see a
new message from Microsoft (which you can delete) and the other message that
was there should be gone. It should have cleared itself. If it's still there,
you have some other problems which I'm not familiar with.

Redwagon

 

[Bruce Hagen]

Which is *exactly* what I suggested the OP do if they
couldn't delete it while working offline, and only *AFTER*
moving any messages they want to save because they will be
lost also.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

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