Hi Collin,
Thank you for posting here.
According to the information in your post, this behavior only appears on
two clients. Therefore, the issue is mostly related to the Outlook client
problems. I suggest you perform the following steps on the problematic
client to troubleshoot the issue:
Note: I assume you are using Outlook 2003. If you are using other version
of Outlook, the steps will be a little difference.
1. New Outlook profile
=============
Please create a new profile to isolate the issue.
For the steps on how to create a new profile, refer to the following
Microsoft Knowledge Base (KB) article:
829918 How to create a new e-mail profile in Outlook 2003
http://support.microsoft.com/?id=829918
2. Outlook Safe Mode
=================
a. Click Start, and then point to Programs.
b. Press CTRL while you click the shortcut for Outlook that you want to
start.
c. Hold down CTRL until you receive a message similar to the following:
"Outlook has detected that you are holding down the CTRL key. Do you want
to start Outlook in safe mode?" Click Yes.
If the issue continues, please configure a proper working Exchange account
on the problematic client and test the issue. Also, test the problematic
account on a proper working client.
In addition, please capture a screen shot of the popup message and upload
to the newsgroup.
Hope this helps! Have a nice day!
Thanks & Regards
Alan Sun
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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|Content-Class: urn:content-classes:message
|From: "Collin" <
[email protected]>
|Sender: "Collin" <
[email protected]>
|Subject: Outlook?exchange in recovery mode
|Date: Thu, 2 Sep 2004 09:32:33 -0700
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|I have two laptop clients that get a message when they
|log into the network. Exchange is currently in recovery
|mode you can try to connect or cancel login. I hit
|connect and it works fine. I have 40+ other computers
|(desktops and laptops) on the network and these are the
|only two that get that message.
|Thanks
|
