Outlook Error - Please Help!!!!

[Neil Holmes]

Hi,

Every time I close Outlook, the following message is displayed:

'Microsoft office outlook has encontered a problem and needs to close. etc.
etc.'

If I send the error report, the following web page link is displayed, which
does not work.

http://oca.microsoft.com/resredir.asp?SID=660&iBucketTable=1&iBucket=1206375
00&LCID=1033&Brand=Office11Crash&OS=5.1.2600.2.00010100.1.0&DWVer=11.0.5515.
0&skulcid=1033



I have searched the Microsoft site for hours with no luck. Can anyone help?

Neil

 

[BillR [MVP]]

By following that link:
"Error caused by Symantec® Corporation: No specific solution found

Problem Description:

An unknown error occurred in the Symantec WinFax Pro created by Symantec®
Corporation. This application/driver is loaded during startup and may cause
problems even if you are not currently using Symantec WinFax Pro.

Problem Resolution:

Microsoft is currently not aware of a specific solution for the problem that
you reported. Below are a list of recommendations to take which may help
prevent the problem from reoccurring.

a.. Contact Symantec® Corporation for support or product updates.
b.. Remove the faulting application or driver. Click here for
instructions.
If this problem continues to occur with the latest product updates for
Symantec WinFax Pro we highly recommend you obtain assistance and
troubleshooting information directly from Symantec® Corporation. "



I think WinFax needs an update but you will need to contact their support,
knowledge base or forums.