Outlook did not close a file properly

[Guest]

I have checked the listings and see that this topic has been raised before,
but no solution offered (that I could find). I have Office 2007 on Vista
Business, and each day when I open Outlook it says that a file was not closed
properly and it will do a check.

I did the Outlook migration from XP according to the method referred to by
Russ Valentine on other posts. Then I did a backup of the Outlook file, moved
out the main file, and moved in the backup. Still the problem persists. I
have run the inbox repair tool, which sometimes finds errors, and other times
does not, but still the startup problem keeps coming back.

Any suggestions?

Ken

 

[Guest]

Perhaps another program is keeping Outlook running when you think you've
exited. Next time you exit Outlook, open the Windows Task Manager and look
on the Processes (not Applications) tab -- see if OUTLOOK.EXE is still there.
It could be antivirus e-mail scanning software, fax software, some other 3rd
party addin, etc. that is not allowing Outlook to completely close.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Guest]

Jocelyn, in response to your reply, it I have found that some times outlook
is running as a process after the applications has closed. I will keep
monitoring to see if I can be sure this is the main cause, but what I don't
know is why the process would remain running? Apart from other office
products, the only software that has hooks in to outlook that I can see is
Norton Anti-Virus.


Ken

 

[Notan]

Jocelyn, in response to your reply, it I have found that some times outlook
is running as a process after the applications has closed. I will keep
monitoring to see if I can be sure this is the main cause, but what I don't
know is why the process would remain running? Apart from other office
products, the only software that has hooks in to outlook that I can see is
Norton Anti-Virus.

<snip>

http://daveswebsite.com/software/olshutdown/index.shtml

 

[Guest]

You can safely disable e-mail scanning by Norton AV in Outlook. It really
isn't needed. See if that solves the problem.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Guest]

Thanks for the advice, but I am not sure whether you mean I should turn off
email scanning in Nortons, or whether there is a setting inside outlook?


Ken

 

[Guest]

Disabling through Norton should work...if not, look at your Outlook addins
and disable the one for AV scanning.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***