Outlook Default Accounts

[SteveWUK]

I have seen a few posts on this topic but I'm not sure that they answer my
specific question. I have a POP3 account with an ISP that has their standard
"@isp.com" ending. I use this for my personal email. I have then set up an
alias to this account for my business using "@company.com" ending. The
"@company.com" is set as my default account. Sometimes, when a business email
comes in to me on "@company.com" address, when I hit Reply, it uses my
personal account. If I fail to spot it, and change it, my client receives an
email from my personal email address - which is "not good" ! How can I stop
this happening and ensure that my default account is always used to send
Reply and Forward messages unless I manually change it ?

 

[Gordon]

I have seen a few posts on this topic but I'm not sure that they answer my
specific question. I have a POP3 account with an ISP that has their
standard
"@isp.com" ending. I use this for my personal email. I have then set up an
alias to this account for my business using "@company.com" ending. The
"@company.com" is set as my default account. Sometimes, when a business
email
comes in to me on "@company.com" address, when I hit Reply, it uses my
personal account. If I fail to spot it, and change it, my client receives
an
email from my personal email address - which is "not good" ! How can I
stop
this happening and ensure that my default account is always used to send
Reply and Forward messages unless I manually change it ?

You can't. That's the problem with aliases.
You need to set up a totally separate email address for your business. It's
VERY cheap - it costs me about £2 per year to have my domain name hosted and
£0.69 per MONTH for 5 mail boxes on that domain....

 

[SteveWUK]

Thanks Gordon. Sounds like you have a great deal on Hosting - can you let me
know where I can find it ?

 

[SteveWUK]

Another follow up question - would the problem be resolved if I moved my
personal account to another PC running Outlook. Since my "@company.com" is an
alias, would there be a risk that email to that adress would then find itself

 

[Gordon]

Thanks Gordon. Sounds like you have a great deal on Hosting - can you let
me
know where I can find it ?

www.1and1.co.uk

 

[Gordon]

Another follow up question - would the problem be resolved if I moved my
personal account to another PC running Outlook. Since my "@company.com" is
an
alias, would there be a risk that email to that adress would then find
itself
on the other machine ?

Yes.

 

[Diane Poremsky [MVP]]

Avoid 1and1.com - I have seen a lot of horror stories about them. I would
never recommend them for business accounts. Godaddy is better and offers
both free (with domain name) and paid email hosting. They may cost more
but the hassles are less - you can use godaddy (or any registrar) for the
domain name and any host you want for email, moving to new hosts easily if
you don't like the current one.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

 

[Diane Poremsky [MVP]]

if the business account is an alias (uses the same logon as the personal
account and shares the same mailbox at the isp) it will help if you remove
the personal account from your profile as all mail will be received on and
sent from the business account.

The only thing that will help is to have a separate logon for the business
account.

If you do have a separate logon (and mailbox) for the business account and
are occasionally having problems with mail being sent on the wrong account
then two profiles, either on one machine or multiple machines, will help.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

 

[Gordon]

Avoid 1and1.com - I have seen a lot of horror stories about them.

I use 1and1.CO.UK......not .com
never had any problems in over two years.

 

[Diane Poremsky [MVP]]

Maybe the UK division works differently but from what my customers and
acquaintances tell me, the .com should be avoided.

1. Support for their exchange server accounts sucks. I understand its bad
for the webhosting accounts too, but more than one visitor to my site asked
for recommendations for other hosts because 1and1's exchange hosting was
awful.

2. Don't ever let the payment method on file expire or be unbillable for any
reason. They'll immediately lock the account, and send it to collections and
tack on excessive fees - they will not send a courtesy notice that the
payment method is expiring or has failed. They will hold your domain name
hostage until you pay up. If you decide not to renew the domain name, they
may autorenew it and send a collection agency after you. (This happened to
a real life friend and to several internet acquaintances. )

3. Unlimited bandwidth isn't really unlimited. A friend had his very popular
site closed because it got too much traffic. No courtesy notice or warning,
just immediate closure. He paid in advance for hosting services and they
refused a refund.



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]