Outlook crashing when replying to email

  • Thread starter Thread starter Brad
  • Start date Start date
B

Brad

I have 1 user in my organization whose Outlook 12 crashes sometimes when he
replies to another e-mail. There is no rhyme or reason to when this happens
that I can find. I have done a repair on his outlook, tried disabling all
ADD-INS and some other things. Here are the errors I am getting in my event
viewer:

Application log:
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70,
faulting module mso.dll, version 12.0.6425.1000, stamp 49d65443, debug? 0,
fault address 0x00194e6d.

MS Office Diagnostics log:
ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted
129 seconds with 120 seconds of active time. This session ended with a crash.

Thanks
 
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