Outlook crashes when I attempt to empty the deleted items folder

  • Thread starter Thread starter LeeSpruce
  • Start date Start date
L

LeeSpruce

I am unable to empty the deleted items folder by any method. Has anyone
encountered this problem and is there a solution?
 
LeeSpruce said:
I am unable to empty the deleted items folder by any method. Has anyone
encountered this problem and is there a solution?

Did you turn off the Preview pane for that folder?

Same happen if you load Outlook in its safe mode ("outlook.exe /safe")?
 
I am unable to empty the deleted items folder by any method. Has anyone
encountered this problem and is there a solution?

If you hold Shift when you try to delete any of those messages does it work?
 

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