Outlook Contacts not visible after administrative install

[T]

I created an installation image on a public drive. Then I
customized the install to my liking using the Office 2003
Resource Kit.

I then installed that customized version to a couple
client PCs. One was Windows XP Pro SP1 and the other
Windows 2000 Pro SP4. The install went great and
everything is ok except the Outlook contacts. The don't
show up when you click the "to" button. The "Show in
Outlook Address Book" is greyed out.

I remember when I did the Office XP install in a similiar
fashion that I had the same problem.

I would like to begin deploying this but I don't want to
have to go around to each PC and fix the problem. I have
been able to fix it by removing the Outlook profile and
manually creating a new one.
My question is...Does anyone know how correct this problem
before it even occurs?

 

[Patrick Reed [MVP - Outlook]]

Make sure the Outlook Address Book service is included as an address book
service when setting up the profile.

 

[Brian Tillman]

The install went great and
everything is ok except the Outlook contacts. The don't
show up when you click the "to" button. The "Show in
Outlook Address Book" is greyed out.

Sounds like you don't have the Outlook Address Book service installed in the
profile.