outlook categories lost

  • Thread starter Thread starter shoryuji
  • Start date Start date
S

shoryuji

I was experiencing with a problem that all my outlook categories tag are lost
(ie. all emails that I assigned red categories are reset) after the mail
provider changed something on their end. I have noticed that emails that I
have read (show as read in outlook as well) do not have the organize option
available when I perform a right click. However, the organize option will
become available after I reopened the email. Thus, I assume the email has
somehow changed to unread but shown as read in outlook(?) My master list is
still here, just that each email that I have categorize have lost it's
assigned category. Any help that can retrieve my lost categories will be
appreciated.

Thank you.
 
Thanks for your prompt reply Michael. Yes, I use IMAP, but then it used to
work before. This is why I feel lost on this issue.
 
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