Outlook attachment?

[Rob-J]

A remote office is experiencing a problem with outllook. If they recieve a
email, it also recieves an attachment consisting of a duplicate of the
message. The attachment is something like ATT00010.TXT. This only happens
with outlook (office 97 and 2000), with outlook express it works normally.

Any suggestions?

 

[Chris Lineback [MSFT]]

Here is the article with details on why the messages are not received
correctly. The root cause would be a problem supporting MS Rich Text , or
more specifically TNEF, somewhere along the message route. Simple fix would
be to ask the sender to change format to either Plain Text or HTML.

269186 OL2000: The Received Message Is Different from the Message That You
Sent
http://support.microsoft.com/?id=269186

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Hope that helps!!

Thank you!

Sincerely,
Chris Lineback, MCSE
Microsoft Enterprise Messaging Support

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