Outlook 2k3 won't start

  • Thread starter Thread starter Jay
  • Start date Start date
J

Jay

Outlook 2k3 won't start. It just brings up the info
screen then hangs. I tried recreating my profile, and
renaming the extend.dat file, but neither one worked.

Please help! thanks!
 
1.. Try running scanpst.exe on your Personal Folder. By default
scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

2.. Try renaming outcmd.dat to .old and restart Outlook. All the Toolbars
will reset then. This is quite a common problem with Outlook . The default
location for this file is:
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

3.. Try recreating the profile in Control Panel-> Mail-> button Show
Profiles...

4.. Try running Outlook with the /safe switch from your Start-> Run
window. The command line should look like this (check your path to
Outlook.exe);
"C:\Program Files\Microsoft Office\Office11\Outlook.exe" /safe
When this works run Help-> Detect and Repair

5.. Start in safe mode again and disable individual add-ons in Tools->
Options-> tab Other-> button Advanced E-mail Options...-> button Add-In
Manager.../COM Add-ins...
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3
 

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