Outlook 2007

B

Barry

I have a Toshiba laptop running XP. I replaced Office for Teacher and Student
2003 with Office Home and Student 2007 and replaced Outlook 2002 with Outlook
2007.

The problems I was having with Outlook 2002 were as follows:

The incoming emails would repete 5-10 times upon loading on my computer.

The status would just keep showing numbers 50%,25%,8%,0%,2% etc.....in no
logical order or sequence.

Messages I was trying to send would just stay in the out box.

When you first open Outlook 2002 it would say that it was not closed
properly and would look for errors (even though it was closed properly).

If you opened a message in the inbox to read it then x'ed out of it, that
message disappeared. It was no longer in the inbox, nor was it in the deleted
files or the junk files - it simply disappeared.

I tried a detect an repair on the Outlook 2002, and I tried what it said.
It led me to do what I thought was a second detect and repair. That is when
I believe I lost my address book too.

It was at this point that I deleted the two programs mentioned in the
opening paragraph and loaded the 2007 software as mentioned above. The
software was removed from the add and remove file.

When Outlook 2007 loaded sent emails all the way back to the beginning of
2006 loaded - that is great. However, the inbox only loaded back to Jan 1,
and the address book is still empty.

When I tried to reload my address book I received an error message that said
that "that entry already exists", but it was NOT showing on my address book.

When I open two emails or read a one that just came to my in box in the
window pane, all three disappeared as before.

Are the entries of my address book and the disappeared emails somewhere on
my computer, but I just have to access them; and if so:

1. How do I access them?

2. How do I put them in their proper locations?
 
B

Brian Tillman

Barry said:
Are the entries of my address book and the disappeared emails
somewhere on my computer, but I just have to access them; and if so:

1. How do I access them?

You need to create a new mail profile and make sure the Outlook Address Book
service is added to the profile and properly configured.
http://www.howto-outlook.com/faq/newprofile.htm
http://support.microsoft.com/kb/287563/en-us
2. How do I put them in their proper locations?

There is no "proper location" for contacts, since they're in your Contacts
folder, which is a part of the same file that contains your mail, calendar,
and all the other Outlook data.
 

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