Outlook 2007, replies using various accounts.

[Dr Teeth]

I have several accounts set up in one identity.

Most of the time this works well.

They are A, B, and C; A being the default.

Sometimes, if I am using account C for a line of correspondence, a
reply will be sent from account A or B (but not always).

How can I keep Outlook from changing accounts like this? I sometimes
get caught out and only realise it has happened after a reply has been
sent.

The topic has been raised before, but I did not come across any
satisfactory solution that worked.

TIA.

Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

 

[Brian Tillman]

I have several accounts set up in one identity.

Outlook does not have identities. Do you mean that you're really using
Outlook Express? Click Help>About and post what it says (app name and
version).

Most of the time this works well.

They are A, B, and C; A being the default.

Sometimes, if I am using account C for a line of correspondence, a
reply will be sent from account A or B (but not always).

How can I keep Outlook from changing accounts like this? I sometimes
get caught out and only realise it has happened after a reply has been
sent.

Since Outlook replies using the same account as received the original
message, the usual cause of this is that the accounts reference the same
mailbox; i.e., that the mail addresses for the accounts are really aliases
of each other. Do your accounts all use different usernames/passwords to
connect to the mail server(s)?

 

[Dr Teeth]

Since Outlook replies using the same account as received the original
message, the usual cause of this is that the accounts reference the same
mailbox; i.e., that the mail addresses for the accounts are really aliases
of each other. Do your accounts all use different usernames/passwords to
connect to the mail server(s)?

Hi Brian,

I am using Outlook, and the situation above describes my setup. The
really annoying and funny thing is, it works for about 85% of the
time; viz replying using the same account as the original message.

Anyway to get the 85% to 100%?

Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

 

[Brian Tillman]

I am using Outlook, and the situation above describes my setup. The
really annoying and funny thing is, it works for about 85% of the
time; viz replying using the same account as the original message.

You didn't answer the question. I'll ask it again: do your accounts all use
different usernames/passwords to connect to the mail server(s)?

 

[Dr Teeth]

You didn't answer the question. I'll ask it again: do your accounts all use
different usernames/passwords to connect to the mail server(s)?

No. As you suggested, they are aliases for one account/mailbox. This
works for about 85% of the time, can it be made 100%?

I do not want nor need discrete email accounts, but no doubt could get
this organised if it would guarantee the 100%.

TIA.

Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

 

[Brian Tillman]

No. As you suggested, they are aliases for one account/mailbox. This
works for about 85% of the time, can it be made 100%?

I do not want nor need discrete email accounts, but no doubt could get
this organised if it would guarantee the 100%.

Since Outlook can have multiple connections open, it can access the accounts
asynchronously. Since they're aliases of each other, Outlook has a
statistically significant chance of downloading any of the messages (which
are all in the same mailbox on the server) in any of the accounts. As far
as Outlook is concerned, they're all addressed to the same address.

I don't think that with your arrangement there's any way to guarantee which
account downlaods which messages. You could download them all with a single
account, if you wanted.

 

[Dr Teeth]

I don't think that with your arrangement there's any way to guarantee which
account downlaods which messages.

Hi Brian,

That is not the issue...things are filtered to the correct folders
this end.

It is the replying that is the problem. Sometimes Outlook sends a
reply to a line of correspondence (that has involved account B
throughout, for e.g.) from another account, for no reason that I can
see.

If separate accounts on the ISP's server will fix the issue, it looks
like it will be easier than I thought. It would still be easier if I
did not have to bother though <g>.

TIA.

Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

 

[Remove ABCD from Email address to reply]

Do you have separate email accounts with your ISP and also in Outlook (setup
to send and receive)?

 

[Brian Tillman]

That is not the issue...things are filtered to the correct folders
this end.

And what are the rules that perform this filtering?

It is the replying that is the problem. Sometimes Outlook sends a
reply to a line of correspondence (that has involved account B
throughout, for e.g.) from another account, for no reason that I can
see.

Have you added the Account column to the display to make sure the account
you think is the correct one is the one Outlook thinks is the correct one?

If separate accounts on the ISP's server will fix the issue, it looks
like it will be easier than I thought. It would still be easier if I
did not have to bother though <g>.

I receive multiple Yahoo! accounts (separate mailboxes on Yahoo!'s servers)
and have never seen the problem you describe.

 

[Dr Teeth]

Have you added the Account column to the display to make sure the account
you think is the correct one is the one Outlook thinks is the correct one?

No. I only use three accounts, so I know what is what. One is an
informal account and one is a professional account. The other is
rarely used.

I receive multiple Yahoo! accounts (separate mailboxes on Yahoo!'s servers)
and have never seen the problem you describe.

There was quite a long thread about it here some time ago without any
resolution. I shall try the separate mailboxes route.

Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.