Outlook 2007 not responding

G

Guest

I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
 
P

Patrick Schmid [MVP]

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
G

Guest

Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

Patrick Schmid said:
Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
 
P

Patrick Schmid [MVP]

How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

Patrick Schmid said:
Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

Patrick Schmid said:
How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

Patrick Schmid said:
Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
R

Russ Valentine [MVP-Outlook]

I'm always curious why people would use this method for transferring Outlook
data from one installation to another. Exporting should only be used to
convert Outlook data to another format, never to transfer to another
installation. It appears we cannot post that information frequently enough
for folks to catch on. You've provided yet another example of the problems
that can arise when you transfer data incorrectly.
To transfer Outlook data, you simply open the other PST file in Outlook.
Then either set the old file as the default or copy what you want from it.
It's been posted here countless times.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Jed Uk said:
Sure, thanks for your help again. Went to File menu 'export' in Outlook
2003
from XP Prof machine- Export to a file-Personal Folder File
(.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import
from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything
and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

Patrick Schmid said:
How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Many thanks for help. Sadly it doesnt solve the problem. The Outlook
2003
Contacts file seems to be the problem that Outlook 2007 cant handle.
Its less
than 6MB in size so not that big. After loads of tries of truly
appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest
list
format (phone numbers) and the select all worked on that; so I could
delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it.
Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed
and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance
update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update:
http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:
http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from
Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz
core2 duo
processor and 160GB hard drive; so specification is not an issue.
Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe
with
800-1000 contacts. Immediately Outlook goes into 'not responding'
mode and
hangs when doing anything, so emails go from working fine (I have
BT
broadband) to taking 5 minutes to download just one! I've tried
repair and
fix. Nothing seems to work. I cant even undo the import. I guess
I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the
problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
P

Patrick Schmid [MVP]

Don't use import/export. Import/export is kind of broken in Outlook in
general.
Outlook 2003 stores your contacts already in a PST, so no need to export
them. You just have to find hat PST.
Then in Outlook 2007, open the PST via File, Open, Outlook Data File.
You can then copy & paste your contacts over from the first PST into
your regular PST.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

Patrick Schmid said:
How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
C

CosmicLeap

Hi,
I think the logical thing to do here is to export your contacts to
another format, like CSV instead of using a PST. This should work
just fine.
What lead me to this post is that I wanted to import my previous mail
from outlook 2003 to Outlook 2007. It hangs and the CPU Cycles go to a
constant high of 50%, nothing gets imported even if I leave it running
for a long time. End Task becomes the only solution, then I have to
remove the data file association from the control panel.

I did not export like Patrick Schmid is suggesting I copied the pst
file from my profiles user. I tried opening the data file ( instead of
importing ) and I got the problem.
Finally I opened the pst in Outlook 2003, deleted the contacts,
emptied the junk and deleted folder and viola, it imported without any
problem.

One reason to import instead of using the "open data file" method is
that, you may not want to import duplicates.

Hope you this helps

Thanks,
Cosmic
 
G

Guest

Patrick/Russ,

I have similar problem as originator of this thread. Outlook 2007 on two
new Dell laptops w/ Vista and 2 GB memory. Outlook 2007 worked as you would
expect an app to work in terms of realtime display of keyboard entries,
cursor movement, etc. However, when I copied (NOTE: I did _not_
import/export) my 333 contacts (~1.5GB), Outlook 2007 now momentarily pauses
about every 5-10 seconds ... on both laptops. So my typing, cursor changes,
expanding pull down menus, etc. get ahead of the display ... and I have to
wait. Yes, it functions, but those frequent pauses are bothersome for sure.
Any ideas on how I can fix? ... or what I should try? Thanks in advance.
Mike PS Outlook 2003 on my 5 yr old Dell PC with all these Contacts works
perfect.

Patrick Schmid said:
Don't use import/export. Import/export is kind of broken in Outlook in
general.
Outlook 2003 stores your contacts already in a PST, so no need to export
them. You just have to find hat PST.
Then in Outlook 2007, open the PST via File, Open, Outlook Data File.
You can then copy & paste your contacts over from the first PST into
your regular PST.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

Patrick Schmid said:
How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
P

Patrick Schmid [MVP]

Did you already install the Outlook Performance update?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick/Russ,

I have similar problem as originator of this thread. Outlook 2007 on two
new Dell laptops w/ Vista and 2 GB memory. Outlook 2007 worked as you would
expect an app to work in terms of realtime display of keyboard entries,
cursor movement, etc. However, when I copied (NOTE: I did _not_
import/export) my 333 contacts (~1.5GB), Outlook 2007 now momentarily pauses
about every 5-10 seconds ... on both laptops. So my typing, cursor changes,
expanding pull down menus, etc. get ahead of the display ... and I have to
wait. Yes, it functions, but those frequent pauses are bothersome for sure.
Any ideas on how I can fix? ... or what I should try? Thanks in advance.
Mike PS Outlook 2003 on my 5 yr old Dell PC with all these Contacts works
perfect.

Patrick Schmid said:
Don't use import/export. Import/export is kind of broken in Outlook in
general.
Outlook 2003 stores your contacts already in a PST, so no need to export
them. You just have to find hat PST.
Then in Outlook 2007, open the PST via File, Open, Outlook Data File.
You can then copy & paste your contacts over from the first PST into
your regular PST.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

:

How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Yes ... unfortunately it didn't seem to make a difference. What would you
suggest next? Thanks again. Mike

Patrick Schmid said:
Did you already install the Outlook Performance update?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick/Russ,

I have similar problem as originator of this thread. Outlook 2007 on two
new Dell laptops w/ Vista and 2 GB memory. Outlook 2007 worked as you would
expect an app to work in terms of realtime display of keyboard entries,
cursor movement, etc. However, when I copied (NOTE: I did _not_
import/export) my 333 contacts (~1.5GB), Outlook 2007 now momentarily pauses
about every 5-10 seconds ... on both laptops. So my typing, cursor changes,
expanding pull down menus, etc. get ahead of the display ... and I have to
wait. Yes, it functions, but those frequent pauses are bothersome for sure.
Any ideas on how I can fix? ... or what I should try? Thanks in advance.
Mike PS Outlook 2003 on my 5 yr old Dell PC with all these Contacts works
perfect.

Patrick Schmid said:
Don't use import/export. Import/export is kind of broken in Outlook in
general.
Outlook 2003 stores your contacts already in a PST, so no need to export
them. You just have to find hat PST.
Then in Outlook 2007, open the PST via File, Open, Outlook Data File.
You can then copy & paste your contacts over from the first PST into
your regular PST.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

:

How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
P

Patrick Schmid [MVP]

How big is your PST overall now?

Yes ... unfortunately it didn't seem to make a difference. What would you
suggest next? Thanks again. Mike

Patrick Schmid said:
Did you already install the Outlook Performance update?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick/Russ,

I have similar problem as originator of this thread. Outlook 2007 on two
new Dell laptops w/ Vista and 2 GB memory. Outlook 2007 worked as you would
expect an app to work in terms of realtime display of keyboard entries,
cursor movement, etc. However, when I copied (NOTE: I did _not_
import/export) my 333 contacts (~1.5GB), Outlook 2007 now momentarily pauses
about every 5-10 seconds ... on both laptops. So my typing, cursor changes,
expanding pull down menus, etc. get ahead of the display ... and I have to
wait. Yes, it functions, but those frequent pauses are bothersome for sure.
Any ideas on how I can fix? ... or what I should try? Thanks in advance.
Mike PS Outlook 2003 on my 5 yr old Dell PC with all these Contacts works
perfect.

:

Don't use import/export. Import/export is kind of broken in Outlook in
general.
Outlook 2003 stores your contacts already in a PST, so no need to export
them. You just have to find hat PST.
Then in Outlook 2007, open the PST via File, Open, Outlook Data File.
You can then copy & paste your contacts over from the first PST into
your regular PST.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

:

How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

My outlook.pst = 2.44 MB (confirmed ... MB _not_ GB). It must be all
contacts because my Outlook 2007 was installed recently and I've only sent a
few test msgs. Same situation on both laptops.

Patrick Schmid said:
How big is your PST overall now?

Yes ... unfortunately it didn't seem to make a difference. What would you
suggest next? Thanks again. Mike

Patrick Schmid said:
Did you already install the Outlook Performance update?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Patrick/Russ,

I have similar problem as originator of this thread. Outlook 2007 on two
new Dell laptops w/ Vista and 2 GB memory. Outlook 2007 worked as you would
expect an app to work in terms of realtime display of keyboard entries,
cursor movement, etc. However, when I copied (NOTE: I did _not_
import/export) my 333 contacts (~1.5GB), Outlook 2007 now momentarily pauses
about every 5-10 seconds ... on both laptops. So my typing, cursor changes,
expanding pull down menus, etc. get ahead of the display ... and I have to
wait. Yes, it functions, but those frequent pauses are bothersome for sure.
Any ideas on how I can fix? ... or what I should try? Thanks in advance.
Mike PS Outlook 2003 on my 5 yr old Dell PC with all these Contacts works
perfect.

:

Don't use import/export. Import/export is kind of broken in Outlook in
general.
Outlook 2003 stores your contacts already in a PST, so no need to export
them. You just have to find hat PST.
Then in Outlook 2007, open the PST via File, Open, Outlook Data File.
You can then copy & paste your contacts over from the first PST into
your regular PST.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

:

How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
P

Patrick Schmid [MVP]

2.44 MB? No wonder the performance update didn't do anything for you...
Do you have any add-ins installed? Do you have the same problem if you
launch Outlook in Safe Mode (Start, type "outlook /a" into the search
box)?
How about virus scanner? Which one do you have and is it integrated into
Outlook/email?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

My outlook.pst = 2.44 MB (confirmed ... MB _not_ GB). It must be all
contacts because my Outlook 2007 was installed recently and I've only sent a
few test msgs. Same situation on both laptops.

Patrick Schmid said:
How big is your PST overall now?

Yes ... unfortunately it didn't seem to make a difference. What would you
suggest next? Thanks again. Mike

:

Did you already install the Outlook Performance update?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Patrick/Russ,

I have similar problem as originator of this thread. Outlook 2007 on two
new Dell laptops w/ Vista and 2 GB memory. Outlook 2007 worked as you would
expect an app to work in terms of realtime display of keyboard entries,
cursor movement, etc. However, when I copied (NOTE: I did _not_
import/export) my 333 contacts (~1.5GB), Outlook 2007 now momentarily pauses
about every 5-10 seconds ... on both laptops. So my typing, cursor changes,
expanding pull down menus, etc. get ahead of the display ... and I have to
wait. Yes, it functions, but those frequent pauses are bothersome for sure.
Any ideas on how I can fix? ... or what I should try? Thanks in advance.
Mike PS Outlook 2003 on my 5 yr old Dell PC with all these Contacts works
perfect.

:

Don't use import/export. Import/export is kind of broken in Outlook in
general.
Outlook 2003 stores your contacts already in a PST, so no need to export
them. You just have to find hat PST.
Then in Outlook 2007, open the PST via File, Open, Outlook Data File.
You can then copy & paste your contacts over from the first PST into
your regular PST.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

:

How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Patrick,

I think we may be getting close. When I start Outlook with "Outlook /safe",
as you suggest, I don't have the recurring pauses/hangs! In the safe mode,
Outlook responds like one would expect. BTW, starting Outlook with "Outlook
/a" didn't make my problem go away ... I still got the recurring pauses/hangs.

Answers to your other questions:
- No Outlook 2007 add-ins installed to the best of my knowledge. When I
installed Outlook 2007, I did the standard install ... no customization.
- Security suite and virus scanner is Norton Internet Security 2007. I did
nothing special/additional to have NIS integrated into Outlook 2007. NIS
2007 scans incoming and outgoing email as expected.

All s/w is current with updates from the company web sites.

Thanks again.

Mike

Patrick Schmid said:
2.44 MB? No wonder the performance update didn't do anything for you...
Do you have any add-ins installed? Do you have the same problem if you
launch Outlook in Safe Mode (Start, type "outlook /a" into the search
box)?
How about virus scanner? Which one do you have and is it integrated into
Outlook/email?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

My outlook.pst = 2.44 MB (confirmed ... MB _not_ GB). It must be all
contacts because my Outlook 2007 was installed recently and I've only sent a
few test msgs. Same situation on both laptops.

Patrick Schmid said:
How big is your PST overall now?


Yes ... unfortunately it didn't seem to make a difference. What would you
suggest next? Thanks again. Mike

:

Did you already install the Outlook Performance update?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Patrick/Russ,

I have similar problem as originator of this thread. Outlook 2007 on two
new Dell laptops w/ Vista and 2 GB memory. Outlook 2007 worked as you would
expect an app to work in terms of realtime display of keyboard entries,
cursor movement, etc. However, when I copied (NOTE: I did _not_
import/export) my 333 contacts (~1.5GB), Outlook 2007 now momentarily pauses
about every 5-10 seconds ... on both laptops. So my typing, cursor changes,
expanding pull down menus, etc. get ahead of the display ... and I have to
wait. Yes, it functions, but those frequent pauses are bothersome for sure.
Any ideas on how I can fix? ... or what I should try? Thanks in advance.
Mike PS Outlook 2003 on my 5 yr old Dell PC with all these Contacts works
perfect.

:

Don't use import/export. Import/export is kind of broken in Outlook in
general.
Outlook 2003 stores your contacts already in a PST, so no need to export
them. You just have to find hat PST.
Then in Outlook 2007, open the PST via File, Open, Outlook Data File.
You can then copy & paste your contacts over from the first PST into
your regular PST.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

:

How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
P

Patrick Schmid [MVP]

Disable NIS scanning of email and any Outlook integration (prob
activated by default). That kind of virus scanner integration only costs
performance but doesn't add any protection at all. And Norton is
unfortunately especially infamous...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick,

I think we may be getting close. When I start Outlook with "Outlook /safe",
as you suggest, I don't have the recurring pauses/hangs! In the safe mode,
Outlook responds like one would expect. BTW, starting Outlook with "Outlook
/a" didn't make my problem go away ... I still got the recurring pauses/hangs.

Answers to your other questions:
- No Outlook 2007 add-ins installed to the best of my knowledge. When I
installed Outlook 2007, I did the standard install ... no customization.
- Security suite and virus scanner is Norton Internet Security 2007. I did
nothing special/additional to have NIS integrated into Outlook 2007. NIS
2007 scans incoming and outgoing email as expected.

All s/w is current with updates from the company web sites.

Thanks again.

Mike

Patrick Schmid said:
2.44 MB? No wonder the performance update didn't do anything for you...
Do you have any add-ins installed? Do you have the same problem if you
launch Outlook in Safe Mode (Start, type "outlook /a" into the search
box)?
How about virus scanner? Which one do you have and is it integrated into
Outlook/email?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

My outlook.pst = 2.44 MB (confirmed ... MB _not_ GB). It must be all
contacts because my Outlook 2007 was installed recently and I've only sent a
few test msgs. Same situation on both laptops.

:

How big is your PST overall now?


Yes ... unfortunately it didn't seem to make a difference. What would you
suggest next? Thanks again. Mike

:

Did you already install the Outlook Performance update?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Patrick/Russ,

I have similar problem as originator of this thread. Outlook 2007 on two
new Dell laptops w/ Vista and 2 GB memory. Outlook 2007 worked as you would
expect an app to work in terms of realtime display of keyboard entries,
cursor movement, etc. However, when I copied (NOTE: I did _not_
import/export) my 333 contacts (~1.5GB), Outlook 2007 now momentarily pauses
about every 5-10 seconds ... on both laptops. So my typing, cursor changes,
expanding pull down menus, etc. get ahead of the display ... and I have to
wait. Yes, it functions, but those frequent pauses are bothersome for sure.
Any ideas on how I can fix? ... or what I should try? Thanks in advance.
Mike PS Outlook 2003 on my 5 yr old Dell PC with all these Contacts works
perfect.

:

Don't use import/export. Import/export is kind of broken in Outlook in
general.
Outlook 2003 stores your contacts already in a PST, so no need to export
them. You just have to find hat PST.
Then in Outlook 2007, open the PST via File, Open, Outlook Data File.
You can then copy & paste your contacts over from the first PST into
your regular PST.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

:

How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

I disabled NIS incoming and outgoing email virus scanning; my problem
remained. Is there a similar step in Outlook to decouple it from NIS?

For Add-ins, here's what I have:

Active
Microsoft Office Groove Proxy for Outlook Add-in
Microsoft Outlook Mobile Service
OneNote Notes about Outlook Items
Outlook Addin
Windows Search Email Indexer

Inactive
Calendar Gadget for Windows sideshow
Microsoft Access Outlook Add-in for Data Collection and Publishing
Microsoft Exchange Unified Messaging
Microsoft VBA for Outlook Addin

Disabled
None

When I try to uncheck or remove any of the Active Add-ins above, I get a pop
window with, "The connected state of Office Add-Ins registered in
HKEY_LOCAL_MACHINE cannot be changed"

QUESTIONS: Should I disable/remove any of the Active Add-ins? If so, how
do I get past the error msg above?

How can I pinpoint what's running between my normal start Outlook and safe
mode start Outlook? And then once I pinpoint that, how do I turn it off or
reconfigure it?

Is it worth my time/effort to unistall NIS to see if that fixes the Outlook
problem?

Thanks for hanging in there with me ... much appreciated.

Mike

Patrick Schmid said:
Disable NIS scanning of email and any Outlook integration (prob
activated by default). That kind of virus scanner integration only costs
performance but doesn't add any protection at all. And Norton is
unfortunately especially infamous...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick,

I think we may be getting close. When I start Outlook with "Outlook /safe",
as you suggest, I don't have the recurring pauses/hangs! In the safe mode,
Outlook responds like one would expect. BTW, starting Outlook with "Outlook
/a" didn't make my problem go away ... I still got the recurring pauses/hangs.

Answers to your other questions:
- No Outlook 2007 add-ins installed to the best of my knowledge. When I
installed Outlook 2007, I did the standard install ... no customization.
- Security suite and virus scanner is Norton Internet Security 2007. I did
nothing special/additional to have NIS integrated into Outlook 2007. NIS
2007 scans incoming and outgoing email as expected.

All s/w is current with updates from the company web sites.

Thanks again.

Mike

Patrick Schmid said:
2.44 MB? No wonder the performance update didn't do anything for you...
Do you have any add-ins installed? Do you have the same problem if you
launch Outlook in Safe Mode (Start, type "outlook /a" into the search
box)?
How about virus scanner? Which one do you have and is it integrated into
Outlook/email?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


My outlook.pst = 2.44 MB (confirmed ... MB _not_ GB). It must be all
contacts because my Outlook 2007 was installed recently and I've only sent a
few test msgs. Same situation on both laptops.

:

How big is your PST overall now?


Yes ... unfortunately it didn't seem to make a difference. What would you
suggest next? Thanks again. Mike

:

Did you already install the Outlook Performance update?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Patrick/Russ,

I have similar problem as originator of this thread. Outlook 2007 on two
new Dell laptops w/ Vista and 2 GB memory. Outlook 2007 worked as you would
expect an app to work in terms of realtime display of keyboard entries,
cursor movement, etc. However, when I copied (NOTE: I did _not_
import/export) my 333 contacts (~1.5GB), Outlook 2007 now momentarily pauses
about every 5-10 seconds ... on both laptops. So my typing, cursor changes,
expanding pull down menus, etc. get ahead of the display ... and I have to
wait. Yes, it functions, but those frequent pauses are bothersome for sure.
Any ideas on how I can fix? ... or what I should try? Thanks in advance.
Mike PS Outlook 2003 on my 5 yr old Dell PC with all these Contacts works
perfect.

:

Don't use import/export. Import/export is kind of broken in Outlook in
general.
Outlook 2003 stores your contacts already in a PST, so no need to export
them. You just have to find hat PST.
Then in Outlook 2007, open the PST via File, Open, Outlook Data File.
You can then copy & paste your contacts over from the first PST into
your regular PST.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Sure, thanks for your help again. Went to File menu 'export' in Outlook 2003
from XP Prof machine- Export to a file-Personal Folder File (.PST)-Contacts -
saved to external hard drive as Contactsmmddyy.pst file.

Imported file on XP prof machine running Office 2007 in Outlook- Import from
a file-Personal Folder File (.PST)-Point to File to file to import using
browse on external hard drive same file as saved

Starts off real fast on the import of the contacts, then gets stuck with I
think saying 5 seconds to go; goes into non-response. After say 10 minutes
end outlook as its non-responding. Re-open outlook, some or maybe all
contacts are there (cant check as it goes into non-response and hangs) but
response time on all Outlook is tortoise speed. Both accessing anything and
email downloas all tortoise speed or non-responding or hanging. So keep
re-booting Outlook. Have now tried on twice on XP prof machine and once on
Vista machine doing same import as above. Same result each time.

Cheers
Jed

:

How did you try to get the contacts into Outlook 2007? Can you tell us
the exact steps you took?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Many thanks for help. Sadly it doesnt solve the problem. The Outlook 2003
Contacts file seems to be the problem that Outlook 2007 cant handle. Its less
than 6MB in size so not that big. After loads of tries of truly appallingly
slow and 'not responding' messages (after I installed the patch you
suggested), I eventually managed to get the Contacts to the shortest list
format (phone numbers) and the select all worked on that; so I could delete
them all at once. After re-booting; Outlook 2007 has returned to normal
speed. However, I still want my Outlook 2003 contacts available on it. Every
other version you can export and import. Doesnt Microsft test these key
things? How can the Contacts file totally destroy Outlook 2007 speed and make
it hang and non-respond? Thanks Jed

:

Can you try installing the just released Outlook 2007 performance update
(linked below my name)?

Please let us know if this helps your problem or not.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


I endorse BBrowns comment on 3/16

I have Office 2007 Pro and have tried to import my contacts from Office
2003, where my contacts work fine and fast. I have 2GB RAM, 1.8Ghz core2 duo
processor and 160GB hard drive; so specification is not an issue. Outlook
2003 contacts i've imported to Outlook 2007 Pro as PST file maybe with
800-1000 contacts. Immediately Outlook goes into 'not responding' mode and
hangs when doing anything, so emails go from working fine (I have BT
broadband) to taking 5 minutes to download just one! I've tried repair and
fix. Nothing seems to work. I cant even undo the import. I guess I'll have to
abandon Office 2007 and re-load Office 2003 until you fix the problem. Help!!!
Click to expand...
Click to expand...
Click to expand...
 
B

Brian Tillman

Mike Sarchet said:
I disabled NIS incoming and outgoing email virus scanning; my problem
remained. Is there a similar step in Outlook to decouple it from NIS?
Click to expand...

You might have to uninstall the product and reinstall with a custom install
that does not add the Outlook integration in order to truly disable that
integration.
For Add-ins, here's what I have: ....snip...
Outlook Addin
Click to expand...

This could very well be your problem. Uninstall this add-in in Add or
Remove Programs. It's known to cause problems in Outlook and most people
can live without it. It's part of MediaDirect.
 
G

Guest

Brian,

You da' man! Could not remove 'Outlook Add-in' directly from Outlook or
Uninstall/Change Programs, so I uninstalled Media Direct (didn't need it
anyway since I use other apps for multimedia files). That did the trick!
Outlook now performs as one would expect. I confirmed 'Outlook Add-in' was
removed from Outlook when Media Direct was uninstalled, and it's gone.
Again, many thanks to you and Patrick for taking the time to help me. Much
appreciated. Hopefully this thread will help others who have my same
problem. Thanks again.

Mike
 
G

Guest

All,

I had the same problem as Mike. I have a new dell laptop with media direct
and the outlook addin installed (part of dell image). Outlook worked really
really slow.....even after I deleted all my contacts and e-mails. Nothing
worked untill I un-installed the outlook addin.

Is this a typical dell problem?

Regards
Alex
 

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