Outlook 2007 missing body text

  • Thread starter Thread starter Christopher
  • Start date Start date
C

Christopher

Help please

I have just set up Office 2007 and can send and receive email in Outlook.

The problem is that all message that I receive are missing the body of the
email.

I have the header and all attachments but no message as such.

I really hope that this is a small setting that i have have missed.

I carried out an Office diagnostic and all OK.

All advice really appreciated.

Operating system is XP Pro SP2.
 
Very likely this is caused by your virus scanner. If it integrates with
Outlook disable this integration and redownload the messages.
 
Many thanks for your input but disabling AVG [my only anti-virus] makes no
difference.

Any and all other ideas please ....



Roady said:
Very likely this is caused by your virus scanner. If it integrates with
Outlook disable this integration and redownload the messages.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Christopher said:
Help please

I have just set up Office 2007 and can send and receive email in Outlook.

The problem is that all message that I receive are missing the body of
the email.

I have the header and all attachments but no message as such.

I really hope that this is a small setting that i have have missed.

I carried out an Office diagnostic and all OK.

All advice really appreciated.

Operating system is XP Pro SP2.
Click to expand...
Click to expand...
 
Disabling isn't the way; you have to disable its integration with Outlook.
See the documentation of your virus scanner on how to do that properly.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Christopher said:
Many thanks for your input but disabling AVG [my only anti-virus] makes no
difference.

Any and all other ideas please ....



Roady said:
Very likely this is caused by your virus scanner. If it integrates with
Outlook disable this integration and redownload the messages.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Christopher said:
Help please

I have just set up Office 2007 and can send and receive email in
Outlook.

The problem is that all message that I receive are missing the body of
the email.

I have the header and all attachments but no message as such.

I really hope that this is a small setting that i have have missed.

I carried out an Office diagnostic and all OK.

All advice really appreciated.

Operating system is XP Pro SP2.
Click to expand...
Click to expand...
Click to expand...
 
Also check your View settings, Encoding in the message. Change it and see if
that helps.

Roady said:
Disabling isn't the way; you have to disable its integration with Outlook.
See the documentation of your virus scanner on how to do that properly.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Christopher said:
Many thanks for your input but disabling AVG [my only anti-virus] makes no
difference.

Any and all other ideas please ....



Roady said:
Very likely this is caused by your virus scanner. If it integrates with
Outlook disable this integration and redownload the messages.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

Help please

I have just set up Office 2007 and can send and receive email in
Outlook.

The problem is that all message that I receive are missing the body of
the email.

I have the header and all attachments but no message as such.

I really hope that this is a small setting that i have have missed.

I carried out an Office diagnostic and all OK.

All advice really appreciated.

Operating system is XP Pro SP2.
Click to expand...
Click to expand...
Click to expand...
 
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