Outlook 2007 is extremely slow in receiving POP3 email

  • Thread starter Thread starter Warren
  • Start date Start date
W

Warren

I have a modern quad-core PC running Vista Business x64 with Office
Enterprise 2007 installed, with SP2 and all other updates applied. I have
been experiencing problems with Outlook 2007, specifically the extremely long
time that it takes to receive new emails from a POP3 server.

I have read and tried numerous suggestions posted online, all to no avail. I
am currently sitting with a brand-new PST file (completely empty), no add-ins
other than Windows Search, a new profile, a modified TCP stack, and I still
cannot get a 1MB email to download in a reasonable time (< 10 secs).

In my case, when I do a "send/Receive", the status quickly goes from
"Send/Receive Status 50%" to "Send/Receive Status 33%" but then sits for 20
seconds before changing to "Receiving message 1 of 1 (42 B of 1.01 MB)" and
then another 20 second wait before showing "Receiving message 1 of 1 (83 B of
1.01 MB)". (At this point I cancel the send/receive so that I can retry again
later after attempting some new potential fix).

Please let me know if you have any suggestions.
 
After much effort into researching this problem (I installed new versions of
Vista Bus x64, Vista Bus x32, XP PRo x32 and on each of these PCs I tried
Outlook 2007, Outlook 2003 and even Outlook Express), I eventually discovered
that the mail server was set to create a diagnostic log for each POP3
connection, which was the cause of the dramatic slowdown.

After I turned off diagnostic logging on the mail server, the problem was
resolved and all installations were downloading email messages without any
significant delays.

Problem resolved. Thanks.
 

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