Outlook 2007 - FOLDER IS FULL

[Norwin]

Hi,

I've started receiving a "Folder is Full" error in Outlook 2007, using Vista
Home Premium. As a result I cannot permanently delete items, nor send email.
Receiving mail is fine. Please help?

Norwin

 

[Brian Tillman]

I've started receiving a "Folder is Full" error in Outlook 2007,
using Vista Home Premium. As a result I cannot permanently delete
items, nor send email. Receiving mail is fine. Please help?

Right-click your PST and choose Properties, then click Advanced. What is
contained in the Format field? I suspect you're using an Outlook 97-2002
format PST and it has reached its max size.

 

[Peter Foldes]

Adding to the reply that was posted by Brian. Are you leaving a copy of your emails on the server by any chance

 

[Laura]

Brian, I do have an Outlook 97-2002 format PST. So now what?

Laura

P.S. I do have to wonder why didn't this get updated with my Outlook 2007
update?????

 

[Laura]

Hey Brian,

I have deleted several messages in my PST folder and rebooted. If I was out
of space, wouldn't this correct the problem? It did not.

Laura

 

[Laura]

Peter,

No emails are being left on the server.

Laura

 

[Diane Poremsky [MVP]]

when you upgraded to outlook 2007, did you make a new profile? If not, it
used your old pst.

ps - please include the message you are replying to so everyone can follow
the thread.

--
Diane Poremsky [MVP - Outlook]





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[Laura]

Hi Diane,

I do have a 97-2002 PST, so should I assume I didn't create a new profile?
I can't remember - it's been a while. I only have 460MB of messages in my
PST and 63GB freespace on my C drive.

Laura

when you upgraded to outlook 2007, did you make a new profile? If not, it
used your old pst.

ps - please include the message you are replying to so everyone can follow
the thread.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Brian, I do have an Outlook 97-2002 format PST. So now what?

Laura

P.S. I do have to wonder why didn't this get updated with my Outlook 2007
update?????

 

[VanguardLH]

I do have a 97-2002 PST, so should I assume I didn't create a new profile?
I can't remember - it's been a while. I only have 460MB of messages in my
PST and 63GB freespace on my C drive.

Then you are still using the old ANSI .pst format which has a limit of
2GB in size (1.87GiB). You need to convert to the newer Unicode .pst
format which has a default max size of 20GB (although it can be
increased but even at that size there will be a slowdown due to the size
of the database).

If you can still load Outlook, have you deleted any old or unneeded
items in various folders and then followed with a compaction (to
physically purge the delete-marked records from the database)?

http://support.microsoft.com/kb/830336
http://office.microsoft.com/en-us/outlook/HP010383511033.aspx?pid=CH010404871033

 

[Ben M. Schorr - MVP (OneNote)]

It doesn't get upgraded automatically - you have to do it manually.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[Ben M. Schorr - MVP (OneNote)]

No, you have to Compact the PST file in order for the space from the
deleted messages to be reclaimed. Also, did you empty your Deleted
Items and Junk E-mail folders?

Here's how to Compact: http://support.microsoft.com/kb/289987

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[Gordon]

Then you are still using the old ANSI .pst format which has a limit of
2GB in size (1.87GiB).

460 MB is NOWHERE near 2GB......

 

[VanguardLH]

...

460 MB is NOWHERE near 2GB......

Is Laura using the properties of the folder to check the size of the
message store's records or is she using Windows Explorer to check the
size of the .pst file? I don't know if the message store size reported
by Outlook includes delete-marked records (that haven't yet been purged
from the database). You're also assuming that Laura is looking at the
size of the correct .pst file. If she has auto-archiving enabled, maybe
she was looking at the archive.pst file's size. Don't know yet which
..pst file that Laura was looking at its size and what was reporting its
size.

Laura (from the less than week old posts that I can see since I purge
posts older than that from my newsreader) has not yet performed a
compaction.

 

[Brian Tillman [MVP - Outlook]]

Brian, I do have an Outlook 97-2002 format PST. So now what?

Laura

P.S. I do have to wonder why didn't this get updated with my Outlook 2007
update?????

Outlook 2007 doesn't update the format of the PST. It leaves that up to
you. You should replace your ANSI (old format) PST with a new Unicode PST.
See the steps here: http://www.slipstick.com/outlook/ansi-to-unicode.asp