Outlook 2007 crashes on send and receive all

[redemption]

I have a problem with Outlook 2007 shutting down/crashing during a send &
receive on all accounts. I can do an individual send and receive on each
account and everything is ok?

There are 5 email accounts and 1 shared calendar in the group send and
receive.

So far I have;
1. Used Scanpst.exe and repaired errors in the .pst, but that didn't solve
the issue
2. Repaired the profile using OLfix, still no joy
2. Created a new mail profile, error still happening
3. Created a new user, problem still with us.

The error report that follows each crash is different each time.

Any suggestions would be appreciated. Virus software is up to date and full
scans performed.

Thanks in advance.

 

[Vince Averello]

Have you tried removing one account at a time until the problem stops?

 

[Roady [MVP]]

What is logged to the Event Viewer?

Send/Receive issues often trace back to issues with a virus scanner being
integrated with Outlook. Disable/uninstall this integration and try again.
See http://www.msoutlook.info/question/20

 

[redemption]

No not tried that but will, I'''l let you know if it works.

Thanks

 

[redemption]

Thanks will give this a go as well, currently running Symantec Corporate v10.
Don't have the unit with me at the moment but will post the log when it
returns

Thanks

 

[redemption]

I removed the virus software integration and tried again, no luck.

Here is the error log

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6504.5000
Application Timestamp: 49e7f47e
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4016
Fault Module Timestamp: 49cc5361
Exception Code: c0000005
Exception Offset: 0001537a
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 2057

Thanks

 

[redemption]

I removed the virus software integration and tried again, no luck.

Here is the error log

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6504.5000
Application Timestamp: 49e7f47e
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4016
Fault Module Timestamp: 49cc5361
Exception Code: c0000005
Exception Offset: 0001537a
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 2057

Thanks

 

[Chris]

I have been having the problems with outlook crashing when I try and open my
in box or any other folder which utilizes the connector. The connector that
was bundled with my outlook is the Sun Java System connector for microsoft
outlook. When you go to Sun's website there are several discussions in
forums about this same problem and they created and posted a patch to fix it.
The problem is, I cannot seem to be able to install the patch. Is this
connector bundled with Outlook? If so, does microsoft have a patch or easy
update?

 

[Roady [MVP]]

It looks like an add-in has overwritten your outlook.exe.manifest file. It
is located in the Office folder of Program Files where outlook.exe is
located as well. Rename it to .old and start Outlook. First time you'll see
an installer trying to fix the file. If that doesn't work, do a repair on
Office.

Older COM add-ins written in VB6 are known to write a manifest file there
upon installation. If you were to open the .manifest file in Note pad and
you see a reference to "Microsoft.VC80.CRT", this is indeed the case.

 

[Brian Tillman [MVP - Outlook]]

I have been having the problems with outlook crashing when I try and open my
in box or any other folder which utilizes the connector. The connector that
was bundled with my outlook is the Sun Java System connector for microsoft
outlook. When you go to Sun's website there are several discussions in
forums about this same problem and they created and posted a patch to fix
it.
The problem is, I cannot seem to be able to install the patch. Is this
connector bundled with Outlook? If so, does microsoft have a patch or easy
update?

You should keep your discussion of a particular problem in a single thread.