Outlook 2007 crash Vista

G

Guest

New Outlook 2007 on new vista pc crashes on opening or trying any email
action. It has never worked. No add ins that I can see. I have reinstalled
twice. pst file is from outlook 2003. The rest of Office seems to work fine.
 
G

Guest

First time I found the event viewer. This is progress. This is the most
recent it was on startup. They all look like eventID 1000??? Thanks for the
help. Can you tell what it means?

Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-03-09T22:12:28.000Z

EventRecordID 19563

Channel Application

Computer SSvendsen-PC

Security


- EventData

OUTLOOK.EXE
12.0.4518.1014
4542840f
ntdll.dll
6.0.6000.16386
4549bdc9
c0000005
00061884
1104
01c76298044d58f3

Log Name: Application
Source: Application Error
Date: 3/9/2007 4:12:28 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: SSvendsen-PC
Description:
Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp
0x4542840f, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0xc0000005, fault offset 0x00061884, process id
0x1104, application start time 0x01c76298044d58f3.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-03-09T22:12:28.000Z" />
<EventRecordID>19563</EventRecordID>
<Channel>Application</Channel>
<Computer>SSvendsen-PC</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>12.0.4518.1014</Data>
<Data>4542840f</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6000.16386</Data>
<Data>4549bdc9</Data>
<Data>c0000005</Data>
<Data>00061884</Data>
<Data>1104</Data>
<Data>01c76298044d58f3</Data>
</EventData>
</Event>
--
Steve R S


Roady said:
Crashes with what exact error?
What is being logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Steve R S said:
New Outlook 2007 on new vista pc crashes on opening or trying any email
action. It has never worked. No add ins that I can see. I have reinstalled
twice. pst file is from outlook 2003. The rest of Office seems to work
fine.
 
S

sjuull

I have exactly the same problem.

New vista and new office 2007 installation no add ons to outlook
outlook is connected to an exchange server

Outlook keeps crashing when taking certain actions. Sometimes opening
calendar sometimes opening a mail

eventlog:

Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp
0x4542840f, faulting module OUTLOOK.EXE, version 12.0.4518.1014, time
stamp 0x4542840f, exception code 0xc0000005, fault offset 0x00a4504e,
process id 0x194, application start time 0x01c766df0d289918.
 
G

Guest

I have the same problem since i have the kaspersky internet security running.
Turning off the firewall part makes office work fine. Maybe the crash is due
to a timeout in server connection or something like that
 
D

Doyle

So you run with No firewall? Or do you turn off Kaspersky and turn on the
Windows firewall?
 

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