Outlook 2007 Cache Mode

G

Guest

I have been using Outlook 2007 for about 2 weeks now and I love it. However
when I am at home or just off my network with my laptop I cannot use cache
mode. I keep getting the following errors.

1) When I open Outlook it asks for my username and password, and since I am
not connected to the network it will accept it so I have to hit cancel. The
internal Domain name at our company is medtel.com which is the same as our
external. So this might be one of the issues.

2) When I hit cancel I get the following error "Cannot start Microsoft
Office Outlook. Cannot open the outlook window. The set of folders cannot be
opened. The file c:\documents and settings\...\local settings\application
data\microsoft\outlook\outlook.ost cannot be accessed. You must connect to
your Microsoft Exchange Server computer at least once before you can use your
offline folder file."

HELP!!!!
 
R

Roady [MVP]

Reset your cache by renaming your ost-file to .old. Connect to the office
and have it rebuild the ost-file.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I have been using Outlook 2007 for about 2 weeks now and I love it. However
when I am at home or just off my network with my laptop I cannot use cache
mode. I keep getting the following errors.

1) When I open Outlook it asks for my username and password, and since I am
not connected to the network it will accept it so I have to hit cancel. The
internal Domain name at our company is medtel.com which is the same as our
external. So this might be one of the issues.

2) When I hit cancel I get the following error "Cannot start Microsoft
Office Outlook. Cannot open the outlook window. The set of folders cannot be
opened. The file c:\documents and settings\...\local settings\application
data\microsoft\outlook\outlook.ost cannot be accessed. You must connect to
your Microsoft Exchange Server computer at least once before you can use
your
offline folder file."

HELP!!!!
 
G

Guest

I have done that more times than I can count. I have also deleted the file
out as well.
 

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