Outlook 2007 Advanced Find Is Broken

[RobertF]

I am using outlook 2007 on windows XP. It has been working fine but within
the last 2 weeks, Advanced Find has stopped working correctly. I am guessing
that a recent security patch has caused it, but I am not sure. I am up to
date on all critical patches.

If I open the advanced find dialog to search the inbox and I type some text
and seach “subject field onlyâ€, it will not find the e-mails. If I repetely
press the “find now†after a number of presses, the matching e-mails will
appear. If I press “find now†again, they are no longer listed and I have to
keep pressing find now to get them to reappear.

Additionally, when it does list the e-mails, it does not always list all
matches. For example, in a scenario where there are 12 unread e-mails in my
inbox, if I leave the search field blank and go to the “more choices†tab
and then check “Only items that are unread†and click find now, it may
display 4 e-mails in the list but at the bottom of the find dialog, it says
“12 itemsâ€. If I click “Find Now†again, eventually it will display all of
them.

I have searched but I cannot find anything about this problem. Thanks for
your help.

 

[RobertF]

If someone could offer some advice here, I would appreciate it. I really
need to get this fixed.

I would be happy to show a snapshot of the Advanced Find dialog with the
problem, but I don't see any way to upload a picture.

 

[DavidW]

Robert,

As I replied to another of your posts on this topic, I also have the same
problem in Outlook 2007. It seems that I can execute the same find multiple
times by repeatedly pressing the Find Now button, and sometimes the results
are displayed, and sometimes I get only the "There are no items to show in
this view" message.

David W

 

[Jon M]

I'm having the same problem, except mine never finds the emails I'm looking
for. Instant search is flaky - it works sometimes, and not others. Please
help!

 

[Diane Poremsky [MVP]]

Did you rebuild the index? That is a frequent cause of flaky searches.

--
Diane Poremsky [MVP - Outlook]





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[RobertF]

This KB described my exact problem. When I installed the hot fix, I got a
message saying that the fix was already installed and my problem still exists.