Outlook 2003 won't open

[RDWhite]

I installed outlook 2003 in winxp. It was configured for an enterpris
server I made a new profile and elevated it to first. When I ope
outlook it tells me the ost file is not configured for off line when
hit OK it shuts down how do I set it to online or get it to recogniz
the ost file so I can reconfigure.
Thanks in advance. Please give step by step as I am novice to settin
up Outlook

 

[Peter Foldes]

Using Exchange Server ???

 

[RDWhite]

It won't open at all all I know is what I put below. As far as I know i
should be trying to access my ISP. I am going to find where the file
for the exchange server are located and delete them then remove th
exchange server profile to assure that option is gone. I thought I di
that by elevating the POP profile to top but????

 

[Milly Staples [MVP - Outlook]]

You need to remove the Exchange profile. Then install your POP account. If
you still want to use Exchange, you can configure a separate mail profile to
do so. However, it will create a new .ost file as the old one is configured
to use your security enabled prior profile. The SIDS will not match.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, RDWhite asked:

| It won't open at all all I know is what I put below. As far as I know
| it should be trying to access my ISP. I am going to find where the
| files for the exchange server are located and delete them then remove
| the exchange server profile to assure that option is gone. I thought
| I did that by elevating the POP profile to top but????
|
| Peter Foldes;268467 Wrote:
|| Using Exchange Server ???
||
|| --
|| Peter
||
|| Please Reply to Newsgroup for the benefit of others
|| Requests for assistance by email can not and will not be
|| acknowledged.
||
|| "RDWhite" (e-mail address removed) wrote in message
|| ||
|| I installed outlook 2003 in winxp. It was configured for an
|| enterprise
|| server I made a new profile and elevated it to first. When I open
|| outlook it tells me the ost file is not configured for off line when
|| I
|| hit OK it shuts down how do I set it to online or get it to recognize
|| the ost file so I can reconfigure.
|| Thanks in advance. Please give step by step as I am novice to setting
|| up Outlook.
||
||
||
||
|| --
|| RDWhite-

 

[RDWhite]

That was exactly the answer I needed. It worked perfectly and I have
much better understanding of Outlook now. Thanks very much.

[_2_];268640']You need to remove the Exchange profile. Then instal
your POP account. If
you still want to use Exchange, you can configure a separate mai
profile to
do so. However, it will create a new .ost file as the old one i
configured
to use your security enabled prior profile. The SIDS will not match.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, RDWhite asked:

| It won't open at all all I know is what I put below. As far as
know
| it should be trying to access my ISP. I am going to find where the
| files for the exchange server are located and delete them the
remove
| the exchange server profile to assure that option is gone. I thought
| I did that by elevating the POP profile to top but????
|
| Peter Foldes;268467 Wrote:
|| Using Exchange Server ???
||
|| --
|| Peter
||
|| Please Reply to Newsgroup for the benefit of others
|| Requests for assistance by email can not and will not be
|| acknowledged.
||
|| "RDWhite" (e-mail address removed) wrote in message
|| ||
|| I installed outlook 2003 in winxp. It was configured for an
|| enterprise
|| server I made a new profile and elevated it to first. When I open
|| outlook it tells me the ost file is not configured for off lin
when
|| I
|| hit OK it shuts down how do I set it to online or get it t
recognize
|| the ost file so I can reconfigure.
|| Thanks in advance. Please give step by step as I am novice t
setting
|| up Outlook.
||
||
||
||
|| --
|| RDWhite

 

[Milly Staples [MVP - Outlook]]

Glad it worked for you!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, RDWhite asked:

| That was exactly the answer I needed. It worked perfectly and I have a
| much better understanding of Outlook now. Thanks very much.
|
|
|
| 'Milly Staples [MVP - Outlook Wrote:
|| [_2_];268640']You need to remove the Exchange profile. Then install
|| your POP account. If
|| you still want to use Exchange, you can configure a separate mail
|| profile to
|| do so. However, it will create a new .ost file as the old one is
|| configured
|| to use your security enabled prior profile. The SIDS will not match.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, RDWhite asked:
||
||| It won't open at all all I know is what I put below. As far as I
||| know it should be trying to access my ISP. I am going to find where
||| the files for the exchange server are located and delete them then
||| remove the exchange server profile to assure that option is gone. I
||| thought I did that by elevating the POP profile to top but????
|||
||| Peter Foldes;268467 Wrote:
|||| Using Exchange Server ???
||||
|||| --
|||| Peter
||||
|||| Please Reply to Newsgroup for the benefit of others
|||| Requests for assistance by email can not and will not be
|||| acknowledged.
||||
|||| "RDWhite" (e-mail address removed) wrote in message
|||| ||||
|||| I installed outlook 2003 in winxp. It was configured for an
|||| enterprise
|||| server I made a new profile and elevated it to first. When I open
|||| outlook it tells me the ost file is not configured for off line
|||| when I
|||| hit OK it shuts down how do I set it to online or get it to
|||| recognize the ost file so I can reconfigure.
|||| Thanks in advance. Please give step by step as I am novice to
|||| setting up Outlook.
||||
||||
||||
||||
|||| --
|||| RDWhite-