Outlook 2003 User Name Configuration

[Guest]

I'm trying to setup a new user's e-mail account in Outlook 2003/XP. We
connect into an exchange server. When I add a profile 'sherri', the system
automatically adds the name of the computer 'Huffsroom' as a prefix to the
'real' user name when I try to connect. So, the server does not recognize the
account/user name. Instead of the simple user name 'sherri', I get
'Huffsroom/sherri'.(with the little profiled user-face on the left
side)...which the server boots out. When I delete the phrase and just enter
'sherri' manually, it thinks for a minute and then comes back as
'Huffsroom/sherri' and will not go thru. Ideas?

 

[Brian Tillman]

I'm trying to setup a new user's e-mail account in Outlook 2003/XP. We
connect into an exchange server. When I add a profile 'sherri', the
system automatically adds the name of the computer 'Huffsroom' as a
prefix to the 'real' user name when I try to connect.

Exchange accounts require your AD credentials. What you are seeing is not
"Huffsroom/sherri", as you say, but "Huffsroom\sherri". In the absence of
you specifying the Exchange domain in the credentials, Windows is adding the
name of the PC as the authentication domain. Instead, specify the proper
Exchange domain as a lead-in to the username. For example, where I work,
our Exchange server is in the domain EK2. So, I would specify my
credentials as "ek2\tillman" so that Windows knows where to look to
authenticate my username. If you don't know your Exchange domain, ask your
IT people for help.