Outlook 2003 Strips Carriage Returns off of Incoming Mail When Viewing the Item

J

John Smith

Note the article below. When I receive this article in my Outlook inbox, it
displays as if the carriage retruens are not there when in fact they are.
Compare this to Gmail where the aricle displays just as it does below. Why
and how to I fix this so the article displays with the carriage returns.

Taking the Least of You

By REBECCA SKLOOT

Published: April 16, 2006

The Tissue-Industrial Complex

Anna O'Connell couldn't find Ted. She stood bent at the waist on a frigid
afternoon last December, her head and all its fuzzy red hair crammed into an
old stand-up freezer that looked like something you get milk from at the
corner store: tall, white with a bit of rust and a pull handle. That freezer
is the first thing you see when you walk into the Fox Chase Cancer Center
laboratory in Philadelphia, where O'Connell has spent decades as a staff
scientist. She pushed aside vial after vial. "I know we still have him
somewhere," she yelled, her head still inside the freezer. "We've got serum
from, like, 450,000 people."

O'Connell grabbed a ragged cardboard box the size of a paperback book. "This
is my treasure box," she said. "I bet Ted's in here." The box held 56 tiny
glass vials filled with clear blood serum - some from patients, others from
laboratory animals, all taken and kept for hepatitis research. Around each
vial, on a thin piece of tape, someone had scribbled information about each
sample. "That's duck," O'Connell said, raising a vial to eye level. She
dropped it and grabbed the next one. "Woodchuck." She shook her head. "Geez,
somebody should organize this." She lifted vials one at a time, reading
labels, dropping them back into the box and muttering, "Duck. . .duck. .
..human, not Ted. . .duck. . .woodchuck. . .human, not Ted.. . ."
 
V

Vince Averello [MVP-Outlook]

Do you have the option to remove extra line breaks checked here: Tools menu
 
B

Brian Tillman

John Smith said:
Note the article below. When I receive this article in my Outlook
inbox, it displays as if the carriage retruens are not there when in fact
they are. Compare this to Gmail where the aricle displays just
as it does below. Why and how to I fix this so the article displays
with the carriage returns.

Click Tools>Options>Email Options and examine the check box labeled "Remove
extra line breaks in plain text messages." If it's checked, uncheck it.
 
J

John Smith

Except this is an HTML message it is removing the line breaks from. I tried
this and resent the message to myself. The line breaks are removed when you
view the message, but reappear, for example when you forward it.

R
 
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