outlook 2003 stops responding when adding an attachment?

[Guest]

Okay, I am kind of confused with this situation. I am running outlook 2003
on a windows xp professional computer. I have 512 megs of ram and two 80 gig
hard drives. Outlook 2003 was working perfectly up to a few days ago. Now,
when I create a new message and I want to add an attachment to the message,
Outlook 2003 will sit and wait for 10 minutes or more before allowing me to
add my attchment. I looked at task manager and the tasks related to my new
email message and adding the attchment are displayed as not responding for
the 10 minutes I have to wait before I can add the attachment. Why would
Outlook 2003 do this?

Edward Letendre.

 

[neo [mvp outlook]]

Please specify what type of account you are working with. If Microsoft
Exchange, please specify if running in cached mode. Last but not least,
verify that antivirus software isn't the cause.

 

[Guest]

Actually it is a single outlook 2003 account (I am not using exhange server).
I disabled the antivirus software and the results were the same. I just
simply used the repair feature in the install screen and it seems to have
corrected the problem with outlook 2003. When I add an attachment, it does
not take more than 20 seconds to respond as to where I want to find the file
or program to add as as attachment. I think something might have broken in
the last little while. But I also wanted to mention that I just added an
update for AVG antivirus and that might have also caused a problem. Is this
a problem that happens once in a while or what?

Edward Letendre

 

[neo [mvp outlook]]

Yes it is and you might consider configuring AVG to exclude scanning your
*.PST file. (Only suggesting since AVG has a plug-in into Outlook to scan
messages. No reason to do it twice.)