Outlook 2003 malfunctions, please help

[Dan]

Hi there,

It seems that I have a problem with Outlook 2003 SP1
(WinXP SP2, Exchange 2000).

A while after I start using Outlook, it begins to malfunction.
Here are some symptoms

- Opening a message from the Desktop Alert window results
in error message "Could not open the item. try again"
- Drag and drop of messages from any messagelist (inbox or any PST
folder) into an open message as an attachment fails without
any error message.
- The function Move to Folder on open message fails with the error
- Macros running in a Search Folder will fail because items
are not found in the folder (see previous post "Working
macro now fails.. why?")

- Then to a later time it gets worse: accessing a search folder
results in a gray area with "Unable to display folder"

- Sometimes Outlook hangs during Exit. I have to kill the process.



I can "fix" this by restarting Outlook. But that is very inconvenient
if you have a lot of messages open and you are in the middle of
the work.

I have made "Detect and Repair"... problem still exists
I have made a complete reinstall of Office 2003... problem still exists
I have completely de-installed, rebooted and installed Office 2003...
problem still exists
I have scanned/fixed (scanpst) all PST and teh OST file)
My PST files are all below 500MB, OST is about 50MB

I checked on the following KB's, but they seem not to apply.
http://support.microsoft.com/default.aspx?scid=kb;en-us;820717
http://support.microsoft.com/default.aspx?scid=kb;en-us;872839


What else can I do?

Thanks

Dan

 

[Brian Tillman]

I have made "Detect and Repair"... problem still exists
I have made a complete reinstall of Office 2003... problem still
exists I have completely de-installed, rebooted and installed Office
2003... problem still exists
I have scanned/fixed (scanpst) all PST and teh OST file)
My PST files are all below 500MB, OST is about 50MB

I checked on the following KB's, but they seem not to apply.
http://support.microsoft.com/default.aspx?scid=kb;en-us;820717
http://support.microsoft.com/default.aspx?scid=kb;en-us;872839


What else can I do?

Well, you can create a new mail profile and see if that helps.