Outlook 2003 keeps crashing!

[blanche1]

Hello, I have been using Outlook 2003 for a long time, I have my Gmail IMAP
accounts that I access through Outlook and all has been fine. Yesterday,
Outlook crashed about 10 times and already crashed 2 times today. I have not
made any changes to my computer, I went and checked for any "critical"
updates, there are none, I ran the virus scan to be sure my machine is virus
free (which it is) and yet I am still getting the "Outlook is not responding"
and then I have to close the program, reboot and then it happens all over
again. Did something happen with Vista / Outlook / Gmail in the last 48
hours?

I have searched all through Gmail help and Outlook 2003 help discussion
boards and I don't see anyone else having this isuues in the last 48 hours.
Thanks in advance for your help!

 

[Alias]

Hello, I have been using Outlook 2003 for a long time, I have my Gmail IMAP
accounts that I access through Outlook and all has been fine. Yesterday,
Outlook crashed about 10 times and already crashed 2 times today. I have not
made any changes to my computer, I went and checked for any "critical"
updates, there are none, I ran the virus scan to be sure my machine is virus
free (which it is) and yet I am still getting the "Outlook is not responding"
and then I have to close the program, reboot and then it happens all over
again. Did something happen with Vista / Outlook / Gmail in the last 48
hours?

I have searched all through Gmail help and Outlook 2003 help discussion
boards and I don't see anyone else having this isuues in the last 48 hours.
Thanks in advance for your help!

1. Have you run scanpst.exe? If you don't know what that is, search C
for it with hidden files shown.

2. Have you compacted your messages?

3. When you do a defrag analysis does outlook.exe come up and is there a
large red bar? If so, do a defrag.

I would do the above in that order and if that doesn't work, try opening
Outlook and using Help/Detect and Repair.

Alias

 

[Roady [MVP]]

What is being logged to the Event Viewer regarding this?
Does it work correctly in Outlook Safe Mode?
Start-> type; outlook.exe /safe

Additionally see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

 

[David]

I too am having the same problem!

I have this happening on five computers.