Outlook 2003 Folder Cleanup

[Gordon]

I have Outlook 2003 (11.8169.8172)SP3 running on Windows XP with the Personal
Folders in 97-2002 format. I'd like to clean up the folders shown in the
"All Mail Folders" window. Currently there are two "Personal Folders" shown.
The Personal Folders are identical. Incoming messages appear in both
folders. Right-clicking on either Personal Folder does not permit Close
"Personal Folders" to be used (it is grayed-out for both folders). How can I
delete one instance of the duplicated Personal Folders?

 

[Christian Goeller]

Gordon, you wrote on Thu, 17 Jan 2008 10:29:01 -0800:

I have Outlook 2003 (11.8169.8172)SP3 running on Windows XP with the Personal
Folders in 97-2002 format. I'd like to clean up the folders shown in the
"All Mail Folders" window. Currently there are two "Personal Folders" shown.
The Personal Folders are identical. Incoming messages appear in both
folders. Right-clicking on either Personal Folder does not permit Close
"Personal Folders" to be used (it is grayed-out for both folders). How can I
delete one instance of the duplicated Personal Folders?

Your Outlook profile seems to be damaged. Using [1] should help to
repair it.

[1] http://www.olfolders.de/Lang/English/OLfix/index.htm

--
Best Regards
Christian Goeller

MVP - MS Outlook
http://www.outlookfaq.net

 

[Gordon]

Christian -

Thank you for your reply. Unfortunately, when I tried to use OLFix, I got
the error message "OLFix_Reperatur.exe is not a valid Win32 application"
--
Gordon

Gordon, you wrote on Thu, 17 Jan 2008 10:29:01 -0800:

I have Outlook 2003 (11.8169.8172)SP3 running on Windows XP with the Personal
Folders in 97-2002 format. I'd like to clean up the folders shown in the
"All Mail Folders" window. Currently there are two "Personal Folders" shown.
The Personal Folders are identical. Incoming messages appear in both
folders. Right-clicking on either Personal Folder does not permit Close
"Personal Folders" to be used (it is grayed-out for both folders). How can I
delete one instance of the duplicated Personal Folders?

Your Outlook profile seems to be damaged. Using [1] should help to
repair it.

[1] http://www.olfolders.de/Lang/English/OLfix/index.htm

--
Best Regards
Christian Goeller

MVP - MS Outlook
http://www.outlookfaq.net

 

[Christian Goeller]

Gordon, you wrote on Thu, 17 Jan 2008 11:11:01 -0800:

Christian -

Thank you for your reply. Unfortunately, when I tried to use OLFix, I got
the error message "OLFix_Reperatur.exe is not a valid Win32 application"

On my compter it works without any problems. I will send an email to the
delovper of this tool and I will report tomorrow.

--
Best Regards
Christian Goeller

MVP - MS Outlook
http://www.outlookfaq.net

 

[Brian Tillman]

I have Outlook 2003 (11.8169.8172)SP3 running on Windows XP with the
Personal Folders in 97-2002 format. I'd like to clean up the folders
shown in the "All Mail Folders" window. Currently there are two
"Personal Folders" shown. The Personal Folders are identical.
Incoming messages appear in both folders. Right-clicking on either
Personal Folder does not permit Close "Personal Folders" to be used
(it is grayed-out for both folders). How can I delete one instance
of the duplicated Personal Folders?

http://www.outlook-tips.net/howto/ghosts.htm

 

[DL]

http://www.outlook-tips.net/howto/ghosts.htm
also
http://www.howto-outlook.com/faq/newprofile.htm
You might also want to create a new data file, in unicode format, when
creating the Profile, before adding your old data file.

Christian -

Thank you for your reply. Unfortunately, when I tried to use OLFix, I got
the error message "OLFix_Reperatur.exe is not a valid Win32 application"
--
Gordon

Gordon, you wrote on Thu, 17 Jan 2008 10:29:01 -0800:

I have Outlook 2003 (11.8169.8172)SP3 running on Windows XP with the
Personal
Folders in 97-2002 format. I'd like to clean up the folders shown in
the
"All Mail Folders" window. Currently there are two "Personal Folders"
shown.
The Personal Folders are identical. Incoming messages appear in both
folders. Right-clicking on either Personal Folder does not permit
Close
"Personal Folders" to be used (it is grayed-out for both folders). How
can I
delete one instance of the duplicated Personal Folders?

Your Outlook profile seems to be damaged. Using [1] should help to
repair it.

[1] http://www.olfolders.de/Lang/English/OLfix/index.htm

--
Best Regards
Christian Goeller

MVP - MS Outlook
http://www.outlookfaq.net

 

[Christian Goeller]

Gordon, you wrote on Thu, 17 Jan 2008 11:11:01 -0800:

Thank you for your reply. Unfortunately, when I tried to use OLFix, I got
the error message "OLFix_Reperatur.exe is not a valid Win32 application"

The developer has answered: please download the exe-file again. It seems
to be that the download did not work. If necessary, purge the cache of
the Internet Explorer.

--
Best Regards
Christian Goeller

MVP - MS Outlook
http://www.outlookfaq.net

 

[Gordon]

To all who submitted help..... Thanks!

I was able to get OLFix to work, but it didn't eliminate the duplicate
instance of "Personal Folders" although it did delete some lines in the
registry. I may try it again later.

I've briefly read the information on the "Outlook Tips" website for deleting
"Ghost" PST's. I'll have to read it in greater detail, but I have run out of
time to work on this today and have to get some other work done.

 

[Christian Goeller]

Gordon, you wrote on Thu, 17 Jan 2008 15:41:03 -0800:

I was able to get OLFix to work, but it didn't eliminate the duplicate
instance of "Personal Folders" although it did delete some lines in the
registry. I may try it again later.

Then you have to create a new profile.

--
Best Regards
Christian Goeller

MVP - MS Outlook
http://www.outlookfaq.net