Outlook 2003 Fails to start

G

Guest

When I try to start Outlook 2003 I get the following error:

The instruction at "0x6773400d" referenced memory at "0xd3b39245". The
memory could not be "written".

Click on OK to terminate the program
Click on CANCEL to debug the program

I have tried un-installing and re-installing but get the same error
 
R

Roady [MVP]

Enything logged to the Event Viewer?

Does it work when you start Outlook in safe mode?
Start-> Run; "path to outlook.exe" /safe

Also see http://www.howto-outlook.com/faq/outlookdoesntstart.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
When I try to start Outlook 2003 I get the following error:

The instruction at "0x6773400d" referenced memory at "0xd3b39245". The
memory could not be "written".

Click on OK to terminate the program
Click on CANCEL to debug the program

I have tried un-installing and re-installing but get the same error
 
G

Guest

Thanks for your reply.

Event Viewer records the error but with no other info apart from it being ID
26.

Trying to open in safe mode results in same error.

Tried suggestions in "How To" but still no change..

Would appreciate any other suggestions.
 
D

Diane Poremsky [MVP]

That error usually means problems with hardware or resources. Do you get it
with any other programs? How much ram do you have?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Jamie said:
Thanks for your reply.

Event Viewer records the error but with no other info apart from it being
ID
26.

Trying to open in safe mode results in same error.

Tried suggestions in "How To" but still no change..

Would appreciate any other suggestions.

Roady said:
Enything logged to the Event Viewer?

Does it work when you start Outlook in safe mode?
Start-> Run; "path to outlook.exe" /safe

Also see http://www.howto-outlook.com/faq/outlookdoesntstart.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
When I try to start Outlook 2003 I get the following error:

The instruction at "0x6773400d" referenced memory at "0xd3b39245". The
memory could not be "written".

Click on OK to terminate the program
Click on CANCEL to debug the program

I have tried un-installing and re-installing but get the same error
 

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