Outlook 2003 doesn't "Send/Receive" on startup

[Greg Eshleman]

After seeking answers to why Outlook doesn't send/receive after startup and
only finding
one possible solution here (which didn't work) is there another way to find
out why
Outlook 2003 will not retrieve mail on startup?
I scoured all the options/preferences and help files.......

Thanks in advanced,


--
Greg Eshleman
ETEMCO
1370 Arcadia Rd
Lancaster, PA. 17601
717-393-9653

 

[Milly Staples [MVP - Outlook]]

If you set an automatic polling interval, Outlook will send/receive when it
is opened. Always has, always will. Post what your send/receive settings
are and especially what you have under "check for new email every xx
minutes"

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Greg Eshleman asked:

| After seeking answers to why Outlook doesn't send/receive after
| startup and only finding
| one possible solution here (which didn't work) is there another way
| to find out why
| Outlook 2003 will not retrieve mail on startup?
| I scoured all the options/preferences and help files.......
|
| Thanks in advanced,

 

[Greg Eshleman]

It is set to check mail every 5 minutes and it does not check email upon
opening, eithe the send/receive button must be pushed or F9 must be pushed
I also encounter this on my home machine using Outlook from Office XP
Include this group in Send/receive (F9) is checked
Scedule an automatic Send/receive every 5 minutes is checked
Perform an automatic Send/receive when exiting. Not checked


These are 5 brand new Dells 4 of which are running Office 2003, all
identical problem

--
Greg Eshleman
ETEMCO
1370 Arcadia Rd
Lancaster, PA. 17601
717-393-9653

 

[Howie]

"Greg Eshleman" <[email protected]> mused:

:>It is set to check mail every 5 minutes and it does not check email upon
:>opening, eithe the send/receive button must be pushed or F9 must be pushed
:>I also encounter this on my home machine using Outlook from Office XP
:>Include this group in Send/receive (F9) is checked
:>Scedule an automatic Send/receive every 5 minutes is checked
:>Perform an automatic Send/receive when exiting. Not checked
:>
:>
:>These are 5 brand new Dells 4 of which are running Office 2003, all
:>identical problem

I experience the very same issue. Aside from the first time opening
OL2003 SP1 after a reboot, the initial "Send/Receive" must be manually
invoked. The only difference in my settings vs. yours is the fact I
have "perform an automatic send/receive when exiting" checked.


--Howie

 

[Russ Valentine [MVP Outlook]]

It is difficult to determine why automatic polling is failing when you
do not post your mail account type, connection type and polling
settings. If automatic polling once worked and now fails, you also need
to examine what changes were made to your setup before automatic polling
stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set
their polling interval to 1 minute thinking they will be downloading
mail continuously as it arrives. Such settings are not recommended. They
put an unnecessary strain on mail servers and can create conflicting
polling requests that can damage your Send/Receive Group or even your
account settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline (this option is immediately above the Exit command in the File
menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented
here: http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account
from scratch.
6. Firewall software is blocking your transmission. Disable your
Firewall temporarily to see if automatic polling is restored.

 

[guest951]

Setting an automatic polling interval is fine, but I don't want it to do
a send/receive while I am working. I want Outlook to send/receive when I
startup and when I exit. In between I only want it to send/receive when
I tell it to.

After reading numerous pages it does not appear Outlook 2003 will do
this.

*It is difficult to determine why automatic polling is failing when
you
do not post your mail account type, connection type and polling
settings. If automatic polling once worked and now fails, you also
need
to examine what changes were made to your setup before automatic
polling
stopped working.

In general, here are the reasons automatic polling might fail in
Outlook:
1. You have created an unrealistic polling interval. Many users set
their polling interval to 1 minute thinking they will be downloading
mail continuously as it arrives. Such settings are not recommended.
They
put an unnecessary strain on mail servers and can create conflicting
polling requests that can damage your Send/Receive Group or even
your
account settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline (this option is immediately above the Exit command in the
File
menu).
3. You have a damaged Send/Receive Group as documented here:
http://tinyurl.com/r6ljs
4. You have overridden your Send/Receive Group settings as
documented
here: http://tinyurl.com/mpp6n
5. Your mail account settings are corrupt. Recreate your mail
account
from scratch.
6. Firewall software is blocking your transmission. Disable your
Firewall temporarily to see if automatic polling is restored.

------
Russ Valentine
[MVP-Outlook]

[/vbcol] *

 

[Russ Valentine [MVP-Outlook]]

So why don't you just set an interval that exceeds your time online? Polling
on exit is already an option.
--
Russ Valentine
[MVP-Outlook]

Setting an automatic polling interval is fine, but I don't want it to do
a send/receive while I am working. I want Outlook to send/receive when I
startup and when I exit. In between I only want it to send/receive when
I tell it to.

After reading numerous pages it does not appear Outlook 2003 will do
this.

*It is difficult to determine why automatic polling is failing when
you
do not post your mail account type, connection type and polling
settings. If automatic polling once worked and now fails, you also
need
to examine what changes were made to your setup before automatic
polling
stopped working.

In general, here are the reasons automatic polling might fail in
Outlook:
1. You have created an unrealistic polling interval. Many users set
their polling interval to 1 minute thinking they will be downloading
mail continuously as it arrives. Such settings are not recommended.
They
put an unnecessary strain on mail servers and can create conflicting
polling requests that can damage your Send/Receive Group or even
your
account settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline (this option is immediately above the Exit command in the
File
menu).
3. You have a damaged Send/Receive Group as documented here:
http://tinyurl.com/r6ljs
4. You have overridden your Send/Receive Group settings as
documented
here: http://tinyurl.com/mpp6n
5. Your mail account settings are corrupt. Recreate your mail
account
from scratch.
6. Firewall software is blocking your transmission. Disable your
Firewall temporarily to see if automatic polling is restored.

------
Russ Valentine
[MVP-Outlook]

[/vbcol] *